Collections Intern - Chattanooga, United States - TENNESSEE VALLEY FEDERAL CREDIT UNI

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    Description
    Job Details

    Level
    Entry

    Job Location
    Corporate Headquarters - Chattanooga, TN

    Position Type
    Seasonal

    Job Category
    Banking

    Description

    JOB SUMMARY:

    The primary goal of the Collections Intern will be to introduce students to the process of handling delinquent accounts through hands-on experience, learning the differences in basic accounting practices within the credit union industry; while also helping the Collections team with various tasks to ensure success within the department. This will be accomplished by job shadowing, assisting with various tasks, reviewing documents, and performing assigned projects.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:
    • Assist with delinquency tracking and reporting, including analyzing delinquency trends.
    • Support Collections Specialists in member communications regarding delinquent accounts, payment arrangements, and settlement negotiations.
    • Assist in maintaining accurate and detailed records of collections activities and member interactions.
    • Aid in the coordination of repossession activities for delinquent secured loans, working with external agencies and legal counsel as needed.
    • Assist in processing bankruptcy filings and supporting documentation.
    • Collaborate with the Loss Mitigation team to identify and implement strategies to minimize loan delinquencies.
    • Provide administrative support to the Collections Department, including filing, data entry, and document management.
    • Participate in training sessions and department meetings to gain insight into collections best practices and regulatory requirements.
    • Maintain knowledge of branch operations by completing Deposit Regulation and Product and Service Certification courses.
    • Proactively demonstrate the TVFCU core values of integrity, honesty, flexibility, teamwork, leadership, accountability and strong relationships in every interaction with members.
    • Perform other duties as assigned.
    Qualifications

    EDUCATIONAL AND WORK EXPERIENCE REQUIREMENTS:

    The TVFCU Internship Program is primarily aimed toward minority students pursuing an undergraduate degree and considering careers in business, economics, finance, accounting, marketing, information technology, human resources, and other related disciplines. This internship supports TVFCUs goal of introducing and increasing opportunities in financial service careers for diverse candidates.
    • Candidates must be 18 years of age
    • Must be a U.S. citizen or permanent resident
    • Minimum 2.75 GPA on a 4.0 scale (must provide transcripts)
    • Currently enrolled in an accredited college or university
    • Rising sophomores, juniors, and seniors working toward a Bachelor's degree in Business or a related field
    • Ability to work part-time or full-time hours for the summer hours/week, generally 8am-5pm Monday-Friday)
    • Able to commit to the full internship of 10 weeks (weekends may be required)
    If you are considered for an offer of employment at TVFCU, you must successfully complete a pre-employment screen that includes:
    • Verification of education, employment and other pertinent data included on your employment application, and eligibility to work in United States.
    • Criminal background check and drug screening.
    • Pre-employment credit check required
    Pre-employment screening helps TVFCU provide a safe environment for our members and employees, minimize risk, and ensure federal compliance.