Medical Record Review Associate - Tigard
2 days ago
Job description
This is a remote position.Paradigm is currently in search of a Medical Record Review Associate to work for our client in the legal services industry. This person is responsible for reviewing medical records submitted from class members, and documenting the evidence in accordance to the program specific protocols.
Type: 3 month contract
Location: Remote, USA
Benefits: Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days.
As a Medical Record Review Associate you will:
- Ensures excellent customer service internally and/or externally.
- Generates required program reports or documentation accurately and on-time.
- Actively participates in the development of departmental procedures and process documentation.
- Uses subject matter expertise in everyday tasks to meet the team's objectives, make recommendations based on the interpretation/synthesis of data, and assess team needs to determine action.
- Proactively identifies opportunities for process improvement.
- Assists in the planning and or execution of special projects.
- Ensures the protection of sensitive information.
- Resolves technical and subject matter issues.
- Collaborating with others to identify and resolve issues or process improvements.
- Acts as a liaison within the group and throughout the organization to meet client needs and coordinate service delivery.
- Adhering to standard operating procedures (SOP's).
- Assisting with the creation, documentation, and implementation of departmental procedures.
- Participating in meetings and being a dependable resource on assigned projects.
- Assists management with escalations when applicable.
- Assists with training.
- Effectively escalates issues and acts as first point of escalation for Associate I.
Requirements
Our skills and experience wish list includes:
- Bachelor's Degree in relevant field or 1 – 3 years equivalent work experience.
- 3 plus years of experience working in specialized area related to this role.
- Demonstrates outstanding internal and external client service skills.
- Excellent written and verbal communication skills.
- Effective problem-solving ability.
- Able to adapt to the constantly changing environment.
- Accustomed to successfully meeting critical deadlines.
- Must be able to work both independently and as part of a team.
- Must be proficient in Microsoft Office Suite.
Benefits
Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days.About Us, Paradigm
Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.
Paradigm Information Services does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
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