Jobs
>
Franklin

    help desk technician i - Franklin, United States - Berry Global

    Berry Global
    Berry Global Franklin, United States

    1 month ago

    Show more Collapse job
    Berry Global background
    Description

    Overview:

    About Berry At Berry Global Group, Inc. (NYSE: BERY), we create innovative packaging and engineered products that we believe make life better for people and the planet. We do this every day by leveraging our unmatched global capabilities, sustainability leadership, and deep innovation expertise to serve customers of all sizes around the world. Harnessing the strength in our diversity and industry-leading talent of over 40,000 global employees across more than 250 locations, we partner with customers to develop, design, and manufacture innovative products with an eye toward the circular economy. The challenges we solve and the innovations we pioneer benefit our customers at every stage of their journey. For more information, visit our website, or connect with us on LinkedIn or Twitter.

    Responsibilities:
    1. Covers Help Desk phones as scheduled
    2. Resolves Level 1 tickets in our ITSM system
    3. Troubleshoot/resolve user problems
    4. Setup and configure PCs, printers, monitors
    5. AD password resets
    6. AS/400 password resets
    7. Creates Help Desk documentation in the IT Reference Database
    8. Other duties as required
    Qualifications:
    1. 0-3 Years experience on the Help Desk
    2. Good Problem-solving skills
    3. CompTIA A+ certified
    4. Possesses an understanding of all PC hardware, Microsoft OS, and OS drivers
    5. Ability to install and configure all Berry Global applications with little guidance
    6. Understands concepts of Microsoft Networking architecture
    7. Understands concepts of Microsoft server-related functions such as Active Directory and File Share Security
    8. Good written and oral communications
    9. Ability to work with all levels of management
    10. Ability to travel to other Berry Global locations
    11. Requires guidelines to complete the job successfully
    12. Majority of the decision-making is done by a supervisor or manager
    13. Reports directly Help Desk Supervisor

    We have other current jobs related to this field that you can find below

  • Innovative Solutions Through Technology, Inc

    Help Desk Technician

    2 weeks ago

    Innovative Solutions Through Technology, Inc Bowling Green, United States

    We are looking for technicians and have multiple positions available. ISTT, Inc. is a cybersecurity firm that prides itself on being the premier vendor of choice for non-profit agencies, local government, and businesses of all sizes. We seek to strategically partner with our cust ...

  • Innovative Solutions Through Technology, Inc

    Help Desk Technician

    2 weeks ago

    Innovative Solutions Through Technology, Inc Bowling Green, United States

    We are looking for technicians and have multiple positions available. ISTT, Inc. is a cybersecurity firm that prides itself on being the premier vendor of choice for non-profit agencies, local government, and businesses of all sizes. We seek to strategically partner with our cust ...

  • Innovative Solutions Through Technology Inc

    Help Desk Technician

    2 weeks ago

    Innovative Solutions Through Technology Inc Bowling Green, United States

    We are looking for technicians and have multiple positions available. ISTT, Inc. is a cybersecurity firm that prides itself on being the premier vendor of choice for non-profit agencies, local government, and businesses of all sizes. We seek to strategically partner with our cust ...

  • TEKsystems

    Asset Management Technician

    1 week ago

    TEKsystems Bowling Green, United States Contract

    Description: · TEKsystems, in support of COT Field Services, currently has open Asset Management Technician positions in our Ft Mitchell and Bowling Green Distribution Centers. The ideal candidates for these positions must maintain a valid driver's license, lift, and carry heavy ...

  • Marmon Holdings, Inc.

    Process/Manufacturing Engineer

    3 weeks ago

    Marmon Holdings, Inc. Springfield, United States

    Fontaine Spray Suppression Company · Come join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're commi ...