Leasing Specialist - Long Beach, CA

Only for registered members Long Beach, CA, United States

2 weeks ago

Job summary

The Leasing Specialist is responsible for leasing marketing and maintaining positive resident relations within the community.
Cultivating the American Dream is the purpose that binds Avanath team whether helping residents call one of their communities home or providing excellence in customer service or championing workforce they are committed to creating unforgettable experience as great place to live work and be.
We know that our teams are heart of our success growth we are committed showing appreciation We offer Culture Built on Purpose Core Values Commitment Integrity Spirit Caring Focus Continuous Improvement Comprehensive Benefits health dental vision 401k personal time off paid holidays more Growth based achievement emphasis promoting within ranks versus just external candidates Development commitment creating opportunities learn expand knowledge industry online training platforms training classes coaching Diversity Inclusion Avanath Capital fostering cultivating preserving culture diversity equity inclusion human capital most valuable asset have Diversity equity inclusion DEI very core operating investment philosophy believe bringing together people diverse thoughts backgrounds talents experiences levels organization including executive team enables proactively creatively achieve mission enable opportunities hard working American families collective sum individual differences life experiences knowledge inventiveness innovation self expression unique capabilities talent significant part culture reputation achievements embrace encourage employees differences age color disability ethnicity family marital status gender identity expression language national origin physical mental ability political affiliation race religion sexual orientation socio economic status veteran status other characteristics make employees unique organization diversity initiatives include practices policies recruitment selection compensation benefits professional development training promotions transfers ongoing development work environment built gender diversity equity encourages respectful communication cooperation employee participation permitting representation groups employee perspectives teamwork employee contributions communities served promote greater understanding respect diversity

Qualifications

::ul::li Passion for providing exceptional customer service li li 2+ year sales customer relations experience li li Low Income Housing Tax Credit experience highly desired li li Bilingual English Spanish highly desired li li Thrives fast paced environment/li ul::

Key Accountabilities Customer Service Sales At all times regardless provides A+ customer service Greet qualify all prospects Record telephone in-person visits guest cards Inspect models available market ready communicate related service needs Community Manager Demonstrate community apartment model apply product knowledge prospect needs communicating features benefits close sale Have prospect complete application secure deposit accordance company procedures Fair Housing requirements Update availability report process applications approvals Ensure apartment ready resident move-in agreed date Immediately follow-up prospects did not close attempt close sale again If unable help prospect refer sister communities meet prospects needs Secure new resident signature appropriate paperwork prior to move-in Orient new residents community Assist monitoring renewals Distribute follow-up renewal notices Accept rental payments Type lease complete appropriate paperwork input information Yardi System accurately timely basis Maintain current resident files Distribute company community-issued notices Maintain accurate monthly commission records leases renewals bonus purposes Assist management team various tasks required Consistently implement policies community Resident Retention Receive telephone calls in-person visits Listen resident requests concerns comments Quickly complete maintenance service request inform maintenance team Answer questions residents about community repairs rent rules etc Follow up timely basis unable respond residents matters Ensure maintenance repairs handled satisfactorily contacting residents completed Service Requests daily Maintain open communication Community Manager Maintenance Supervisor Contribute cleanliness curb appeal community continuing basis Assist planning resident events Attend events participate host event directed Community Manager Adherence Property Management Rules Regulations Guidelines Conduct business accordance company policies procedures Fair Housing Americans Disabilities Act laws pertaining apartment industry Under direction Compliance department Community Manager manages compliance file maintenance where applicable Physical Demands Working Conditions Incumbent classified essential staff expected report work adhere safety business protocols Frequent sitting walking Repetitive use computer keyboard mouse phone Reading comprehending writing performing calculations communicating verbally May walk uneven ground Occasional squatting bending neck waist twisting neck waist pushing pulling

Job description

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Leasing Specialist - Long Beach, CA

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