- Monitor customer accounts daily to identify outstanding receivables.
- Initiate appropriate collection activities to ensure timely payment.
- Collaborate with the Cash Application Specialist to apply customer remittances and research payment discrepancies.
- Partner with Sales and senior management, when necessary, to expedite the resolution of delinquent accounts.
- Communicate and follow up effectively with the Sales department regarding customer account status.
- Process credit card and e-check payments, including issuing refunds as needed.
- Investigate and resolve billing issues, discrepancies, and short payments.
- Contact clients to discuss overdue balances and negotiate payment solutions.
- Maintain accountability for reducing delinquency within an assigned portfolio.
- Prepare and present reports detailing collection activities and progress.
- Perform other job-related duties as assigned.
- Proven experience as a Collections Specialist or in a similar accounts receivable role.
- Strong knowledge of collection practices and techniques.
- Excellent communication and interpersonal skills.
- Strong problem-solving and critical-thinking abilities.
- Ability to prioritize tasks and manage multiple responsibilities effectively.
- 3–5 years of high-volume collections experience.
- High school diploma or equivalent.
- Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field.
- Standard office equipment including computer, phone, fax, calculator, and copier.
- Microsoft Office Suite (Word, Excel).
- Company information systems such as CMS/RMS, InfoPro, and Soft-Pak.
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Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. · Brown & Brown is seeking a Collections Specialist to join our growing team in New Hyde Park, NY. · Reports directly to AR Team Lead, the ...
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This is a full-time role for a Collections Specialist based in New York. The specialist will manage and maintain the company's accounts receivable. · Contacting customers to collect overdue payments. · Addressing payment discrepancies. · ...
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Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. · Brown & Brown is seeking a Collections Specialist to join our growing team in New Hyde Park, NY. · Reports directly to AR Team Lead, the p ...
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We are looking for a skilled Collections Specialist to join our team on a contract basis in Long Island City, · New York.In this role, you will focus on managing and recovering outstanding accounts receivable, · primarily working with clients in the hospitality and food service i ...
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The Intrepid Museum seeks a highly skilled, detail oriented and motivated individual to fill the full-time position of Collections Specialist. This person will report to the Senior Archivist, and work closely with the Director of Collections and larger Exhibitions Department to e ...
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We are seeking a detail-oriented and motivated Collection Specialist to join our team. · The ideal candidate will be responsible for managing accounts receivable, contacting · clients regarding outstanding balances, negotiating payment arrangements, and · maintaining accurate rec ...
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We are seeking an experienced professional with expertise in collections within industries such as construction, fire protection or mechanical services. If you excel in managing extensive aging portfolios and thrive in challenging environments we want to hear from you. · Handle f ...
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Collections Specialist - Queens - Calculated Hire
Description
Position Summary
The Collections Specialist is responsible for managing accounts receivable within a fast-paced, goal-driven collections environment. This role involves conducting collection calls and written correspondence, resolving account discrepancies, processing adjustments, and delivering excellent customer service related to billing and payment issues. The specialist manages an assigned portfolio of accounts and is accountable for collecting outstanding receivables from clients and customers in a timely and professional manner.
Representative Responsibilities
The responsibilities listed below are general in nature and may vary depending on business needs.
Experience, Education & Certification
Required:
Preferred:
Representative Tools & Systems
The following tools and systems are commonly used in this role (actual systems may vary):
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Collections Specialist
Only for registered members New York
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Collection Specialist
Full time NewHireHubs- New York
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Collection Specialist
Only for registered members Flushing, NY
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Collections Specialist
Full time Only for registered members New York
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Rent Collection Specialist
Only for registered members Brooklyn, NY
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Collections Specialist
Full time Only for registered members New York
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Collections Specialist
Only for registered members Brooklyn, New York, United States
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Collections Specialist
Full time Only for registered members New Hyde Park
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Collections Specialist
Only for registered members New York
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Collections Specialist
Only for registered members New Hyde Park, NY
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Collections Specialist
Only for registered members New York
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Collections Specialist
Only for registered members New York
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Collections Specialist
Only for registered members New York, NY, US
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Collections Specialist
Only for registered members New York
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Collections Specialist
Only for registered members New York
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Collections specialist
Only for registered members New York
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Collections Specialist
Only for registered members New York, NY
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Collections Specialist
Only for registered members NYC
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Collections Specialist
Only for registered members New York City Metropolitan Area
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Collections Specialist
Only for registered members New York, NY
