- Provide excellent service to all residents, prospects, and visitors to the community.
- Effectively lease apartments in accordance with occupancy goals.
- Follow Fair Housing Standards in all dealings with prospects and residents.
- Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
- Conduct the application review for each lease including credit and income verifications and background checks.
- Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
- Ensure the condition of leased apartments prior to move-in, including a final inspection.
- Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
- Complete all tasks necessary to successfully operate the leasing office.
- Daily Opening and Closing Procedures: Perform a daily "marketing" inspection, including the check of the model, the condition of the leasing path, and amenities areas. Pick up trash while carrying a trash bag and sparkle kit.
- Answer all phone calls, emails, and voicemails that come in throughout the day.
- Signage Inspection: Inspect bootlegs, banners, balloons, and brochures.
- Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper.
- Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed.
- Leasing: Greet prospects and show apartments and coordinate the leasing process. Review applications from applicants and provide information to Assistant Community Manager for verification.
- Leads: Maintain Guest Cards and maintain leasing notebook. Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication.
- Applications: Enter prospect information into Entrata as directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information.
- Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. Once approved, send a copy to resident and file lease properly.
- Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata. Provide a follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems.
- Renewals: complete renewal effort tasks as necessary.
- Leads: Archive inactive Leads. Ensure Leads and Applicants in Entrata are up to date.
- Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
- Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager.
- Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents.
- Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication.
- Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process.
- Move-In Process: Coordinate Move-In process with new residents. In addition to completing lease packet at time of move-in:
- Enter gate codes, distribute parking decals.
- Obtain utility hook-up verification from resident (or no mail key).
- Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).
- Confirm Resident Contact Information & Demographics in Entrata
- Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
- Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
- Excellent customer service, sales, and negotiation skills.
- Good communication and listening skills.
- Able to speak effectively before groups of customers or employees of organization.
- Able to read and understand lease documents.
- Able to be an effective team player and interact well with others.
- Organized and detail oriented.
- Patient, even-tempered and works well under pressure.
- Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
- Able to write routine reports and correspondence.
- Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
- Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Effective time management skills.
- Able to maintain confidentiality.
- Able to follow directions from a supervisor.
- Able to understand and follow posted work rules and procedures.
- Able to accept constructive criticism.
- Able to work weekends or overtime as job requires.
- Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Knowledgeable in Microsoft Word and Excel.
- Knowledge in Entrata preferred.
- None
-
Apartment Leasing Consultant
5 days ago
Apartment Community Tempe, United StatesJob Description · Job DescriptionJoin Our Team and Be the Face of Exceptional Living · Are you a vibrant individual who thrives on delivering top-notch customer service? We're in search of an enthusiastic Leasing Consultant to join our dynamic team and take an active role in our ...
-
Leasing Consultants
5 days ago
Career Strategies, Inc. Scottsdale, United States Temporary to HireCareer Strategies Inc. seeks leasing consultants to provide exceptional service at luxury apartment communities. · This exciting role encompasses sales, customer service and marketing skills. The primary responsibility of this position is to lease apartments through product demo ...
-
Leasing Consultant
5 days ago
Property Management Company Mesa, United StatesJob Description · Job DescriptionExperienced Leasing Consultant needed for an Apartment Community in Mesa, AZ. · Are you an outgoing, driven individual looking to grow your career in Property Management? We are in need of a marketing and customer service professional, with a knac ...
-
Leasing Consultant
2 weeks ago
Property Management Tempe, United StatesJob Description · Job DescriptionAre you an engaging and energetic individual? Are you an EXPERIENCED APARTMENT Leasing Consultant? WE WANT YOU · Glendale, Phoenix, Tempe, Scottsdale, Mesa Leasing Consultants needed · Essential Leasing Responsibilities: · Show apartments to pros ...
-
Leasing Consultant
1 week ago
Bryten Real Estate Partners Tempe, United StatesWe're excited to announce a **Leasing Consultant** position available at **Villagio** We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be a part of the journey of empowerment ...
-
leasing consultant
2 days ago
Pillar Communities Scottsdale, United StatesJob Description · Job DescriptionPillar Communities is looking for a Leasing Consultant to work in one of our upscale apartment home communities. This position is the primary point of contact for residents and prospective residents, and is attentive to Pillars' goals relating to ...
-
Leasing Consultant
2 weeks ago
Optima, Inc. Scottsdale, United StatesJob Description · Job DescriptionAre you driven? Do you like a fast-paced, exciting environment? Are you a problem solver? As a leasing consultant, you will have the opportunity to grow your knowledge of real estate, strategize innovative ideas for marketing and resident retentio ...
-
Leasing Consultant
2 days ago
AVANTI RESIDENTIAL LLC Scottsdale, United StatesJob Description · Job DescriptionDescription:Please Note: This Job Posting is for Future Opportunities · Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates vict ...
-
Leasing Consultant
3 weeks ago
The Scion Group Tempe, United States**Want to learn more about The Scion Group? **Check out our website.** · We're hiring immediately · **Your Opportunity** · Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong pa ...
-
Part - Time Leasing Consultant
2 weeks ago
University Partners Tempe, United StatesJob Description · Job DescriptionJOB PURPOSE: · Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing le ...
-
Full - Time Leasing Consultant
2 weeks ago
University Partners Tempe, United StatesJob Description · Job DescriptionJOB PURPOSE: · Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing le ...
-
Leasing Consultant
3 days ago
NALS Apartment Homes Phoenix, United States:NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home. We embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional expertise. Our team ...
-
Hiring Experienced Leasing Consultants
1 week ago
Property Management Tempe, United StatesJob Description · Job DescriptionAre you an EXPERIENCED APARTMENT Leasing Consultant? · Locations: Glendale, Phoenix, Tempe, Scottsdale, Mesa · Why You'll Love Working With Us: · Vibrant Work Environment: Join a team that values energy and enthusiasm. · Growth Opportunities: Be ...
-
Leasing Consultant l Paseo on University
2 weeks ago
Avenue5 Tempe, United StatesLeasing Consultant l Paseo on University · Tempe, AZ · Office and Leasing · Full Time · 682841 · The hourly rate for this position is $20-21 per hour + commissions · Avenue5 is growing, and we are in search of a leasing consultant to join our dynamic team of Fivers · About Us ...
-
Leasing Consultant
2 days ago
Olympus Property Gilbert, United StatesAt Olympus Property, we pride ourselves on being #OlympusProud and having a diverse, dynamic, strong, and stable Company Culture. We are seeking a SUPERSTAR Leasing Consultant that can be an ambassador for their community, their team, and Olympus. · What's AWESOME about Olympus ...
-
Apartment Leasing Consultant
3 days ago
JWilliams Staffing Tempe, United StatesHave you ever considered working with a Temporary Staffing Agency to launch your career? Many people do In fact, nine out of ten people said that temporary staffing work made them more employable according to a study done by the American Staffing Association. · So, how can JWilli ...
-
Leasing Consultant
1 day ago
Mark-Taylor Residential Chandler, United StatesMark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. · We are proud to be recognized as Ranking Arizona's #1 Multifamily Builder and Manager, a Best Place to Work in the ...
-
Experienced Leasing Consultant
2 weeks ago
Property Management Tempe, United StatesJob Description · Job DescriptionAre you an engaging and energetic individual? Are you an EXPERIENCED APARTMENT Leasing Consultant? WE WANT YOU · Glendale, Phoenix, Tempe, Scottsdale, Mesa Leasing Consultants needed · Essential Leasing Responsibilities: · Show apartments to pros ...
-
Leasing Consultant
2 weeks ago
Capilano Properties Mesa, United StatesAre you up passionate about supporting tenants? Our dynamic portfolio awaits a customer focused team player like you At the forefront of this role is the chance to build meaningful relationships with residents and vendors for our Properties in East Valley. As a Leasing Consultant ...
-
Leasing Consultant
2 weeks ago
Chamberlin & Associates Phoenix, United StatesJob Description · Job DescriptionAre you a superstar leasing agent looking for your next opportunity? Join our team as an experienced Leasing Consultant. This opportunity offers great bonus potential in a thriving environment. As a Leasing Consultant, your role will involve condu ...
Part - Time Leasing Consultant - Tempe, United States - University Partners
Description
Job Description
Job DescriptionJOB PURPOSE:
Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.
PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor.
Specific Responsibilities:
Daily/Weekly:
Monthly/On-Going:
TURN:
QUALIFICATIONS:
EDUCATION AND EXPERIENCE REQUIREMENTS:
OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE:
CERTIFICATES, LICENSES, REGISTRATIONS:
JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).
Cooperation, Influence, Teamwork & Business Relationships – 25%
□ Collaboration & Teamwork – 20%
□ Cooperation – 20%
□ Customer Service – 20%
□ Influence – 20%
□ Internal/External Relationships – 20%
Decision Making/Initiative – 25%
□ Analytical & Problem Solving – 16.67%
□ Decisive – 16.67%
□ Practical Judgment – 16.67%
□ Action-Oriented – 16.67%
□ Confidence & Risk Taking – 16.67%
□ Effort & Self Development – 16.67%
Job Knowledge and/or Job Specific Skills – 25%
□ Job Knowledge – 16.67%
□ Multi-Tasking – 16.67%
□ Reporting – 16.67%
□ Work Quality– 16.67%
□ Work Quantity – 16.67%
□ Creativity & Productivity – 16.67%
Professional/Technical/Communication Skills – 25%
□ Ethics & Values – 14.29%
□ Integrity – 14.29%
□ Perseverance& Determination – 14.29%
□ Reliability & Punctuality – 14.29%
□ Time Management – 14.29%
□ Approachability & Composure – 14.29%
□ Verbal & Written Communication – 14.29%
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Check (□) one or more of the following that best describes the environment and types of exposures of the job:
X Office environment X Outdoors environment
_ Mechanical facility X Changing weather conditions
_ Toxic or caustic chemicals _ Odors or fumes
_ Electrical current _ Loud machine/Equipment noise
_Above ground level _ Confining spaces
Physical Demands:
Over 2/3 Time
Between 1/3 and 2/3
Under 1/3
Walking
X
Sitting
X
Standing
X
Climb or balance
X
Lifting under 10 lbs.
X
Lifting over 10 lbs.
X
Reach with hands & arms
X
Stoop, kneel, crouch or crawl
X
Talk or hear X
Travel Outside the area
X
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? No
Powered by JazzHR
gntKroylp0