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    • Assistant Community Manager - Hackensack - Greystar

    Greystar
    Greystar Hackensack

    3 days ago

    Default job background
    Full time
    Description

    About Greystar

    Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.

    Job Description Summary

    Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

    Job Description

    • Completes daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
    • Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
    • Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
    • Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
    • Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
    • Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
    • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
    • Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
    • Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.

    Additional Compensation:

    • Certain positions may be eligible to participate in an annual bonus program based on individual and company performance.
    • Certain positions may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

    Robust Benefits Offered*:

    • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
    • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service Additional vacation accrued with tenure.
    • For onsite team members, 20-40% housing discount at Greystar-managed communities.
    • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
    • 401(k) with Company Match up to 6% of pay after 6 months of service.
    • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
    • Employee Assistance Program.
    • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
    • Charitable giving program and benefits.

    *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

    Greystar will consider for employment qualified applicants with arrest and conviction records.

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Assistant community manager