Operations Supervisor - Michigan, United States - Harvard Resource Solutions LLC

Description

Harvard Resource Solutions is seeking a Routing Supervisor on a direct hire basis for their automotive supplier client in Detroit, MI.

Duties of Routing Supervisor

• Efficiently route deliveries to optimize productivity.
• Investigate and resolve driver-reported issues promptly.
• Collect Cash on Delivery (COD) payments from drivers.
• Coordinate deliveries with various departments and facilities.
• Conduct regular compliance inspections of the facility.
• Manage all aspects of off-site hazardous waste shipments.
• Utilize computer systems for order entry, tracking, and reporting.
• Provide phone support for technical issues and delivery inquiries.
• Respond to after-hours customer calls to ensure satisfaction.
• Collaborate with sales, order entry, and service departments.
• Communicate changes or delays in delivery schedules.
• Assist in conducting annual performance reviews with drivers.
• Occasionally assist in loading trucks for timely departures.
• Support company goals and initiatives with dedicated performance.
• Maintain regular contact with drivers to provide delivery instructions.
• Perform additional duties as assigned by management.

Requirements of Routing Supervisor

• High school diploma or equivalent.
• Minimum of 2 years of supervisory or dispatch experience preferred.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Familiarity with miscellaneous iPhone applications.
• General understanding of DOT (Department of Transportation) regulations.
• Excellent oral and written communication skills.
• Strong team player with a positive attitude.
• Ability to work under pressure and meet deadlines.
• Proactive problem-solving and troubleshooting skills.
• Strong work ethic and commitment to customer service.
• Reliable with a keen eye for detail.
• Basic mathematical skills for order processing.
• Professional demeanor in all interactions.
• Familiarity with Southeastern Michigan and Northeast Ohio areas.

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply for this job and email your resume to

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.