Quality Assurance Manager - Charlotte - The Judge Group

    The Judge Group
    The Judge Group Charlotte

    3 days ago

    $65,000 - $115,000 (USD) per year * Restaurants / Food Service
    Description

    Reports To: Director of Manufacturing

    Position Summary

    The Quality Assurance Manager is responsible for overseeing food safety, regulatory compliance, and quality systems within a poultry manufacturing plant. This role ensures products meet USDA, FDA, HACCP, and industry standards while fostering a culture of accountability, continuous improvement, and audit readiness. The position works closely with production, sanitation, and maintenance teams to uphold operational excellence and customer trust.

    Key Responsibilities

    Quality Systems & Compliance

    • Oversee daily QA operations to ensure compliance with USDA, FDA, OSHA, HACCP, and GMP standards.
    • Maintain audit readiness and lead responses to regulatory inspections and third-party audits (SQF, BRC, etc.).
    • Develop, implement, and monitor quality programs, policies, and procedures to ensure product integrity.
    • Conduct facility inspections, environmental monitoring, and verification activities to identify risks and corrective actions.

    Operational Support & Continuous Improvement

    • Partner with plant leadership to align QA initiatives with production goals.
    • Monitor and analyze key quality metrics, including yield, defects, and customer complaints.
    • Lead root-cause investigations for quality or food safety issues and implement corrective/preventive actions.
    • Drive continuous improvement projects to enhance product quality, reduce waste, and improve efficiency.

    Team Leadership & Development

    • Build, train, and mentor a QA team including supervisors, technicians, and auditors.
    • Provide ongoing education on food safety, sanitation, and regulatory requirements.
    • Promote a positive, safe, and respectful work environment.

    Cross-Functional Collaboration

    • Work closely with production, sanitation, and maintenance teams to integrate quality standards into daily operations.
    • Communicate effectively across departments to resolve issues and maintain customer focus.
    • Support new product launches and process changes by validating quality and safety requirements.

    Qualifications

    • 5+ years of poultry or food manufacturing experience, with at least 3 years in a QA or food safety leadership role.
    • Strong understanding of poultry processing operations and USDA/FDA regulatory environments.
    • HACCP certification and experience with SQF, BRC, or similar food safety programs.
    • Demonstrated success in managing quality systems and leading QA teams.
    • Excellent communication, leadership, and problem-solving skills.
    • Proficiency in Microsoft Office products, particularly Excel.
    • Ability to thrive in a fast-paced, high-volume manufacturing environment.

    Preferred

    • Experience implementing Lean Manufacturing or Six Sigma methodologies in QA processes.
    • Bilingual skills are a plus but not required.

    Working Conditions

    • Fast-paced poultry manufacturing environment requiring time on the plant floor.
    • Ability to work extended hours or weekends as needed to support operations and audits.
    • Exposure to cold/hot environments, machinery, and noise typical of food production facilities.
    * This salary range is an estimation made by beBee
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