Chief Sommelier - Miami, United States - Crew Life at Sea

Description

Job Description

Responsibilities:

Develop and maintain an extensive wine list that complements our onboard dining options and meets the preferences of our guests onboard a cruise ship

Source and purchase wines from reputable suppliers, ensuring quality and value for money

Train and manage a team of sommeliers, providing guidance and support to ensure exceptional wine service for our guests

Conduct wine tastings and educational sessions for guests and crew members

Create and update wine menus and provide recommendations to guests based on their preferences and budget

Oversee wine inventory and ordering, ensuring adequate stock levels and proper storage

Work closely with the culinary team to ensure wine pairings are well-matched with menu offerings

Collaborate with the onboard events team to plan and execute special wine events and tastings

Maintain knowledge of current wine trends and industry developments, and make recommendations for updates to the wine program as needed

Uphold high standards of customer service and professionalism at all times

Adhere to all company policies and procedures, as well as local and international regulations relating to alcohol service

Requirements:

Minimum of 5 years of experience as a sommelier, with at least 2 years in a leadership or supervisory role

Extensive knowledge of wine regions, varietals, and vintages

Strong communication and interpersonal skills, with the ability to train and manage a team effectively

Excellent customer service skills and a passion for providing exceptional guest experiences

Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously

Proficiency in wine service techniques and proper storage and handling procedures

Strong organizational and time-management skills

Flexibility to work evenings, weekends, and holidays as needed

Certification from a recognized sommelier program preferred, but not required