- Learn and retain food & beverage and menu knowledge
- Take and deliver food and beverage orders
- Use excellent communication skills with guests, staff including verbal, written and body language
- Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
- Clear tables, carry plates to dishwashing area
- Execute fabulous guest service
- Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc.
- Enthusiastically describe details of food dishes and beverages at time of delivery to guests
- Be a team player
- Lift and carry 30 lbs, carry and balance plates, cocktail tray on a regular and frequent basis
- Stand for periods of 8-10 hours
- Work with others like a rock star, while constantly advocating for your guests
- Ability to communicate clearly in verbal and written English
- Comply with all safety and health department procedures, as well as, all state and federal laws
- Maintain a neat, clean and well-groomed appearance per hotel standards
- Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties
- Adhere to hotel policies including but not limited to attendance, safety, behavior
- Current, legal and unrestricted ability to work in The United States
- Ability to work a flexible schedule
- High school or equivalent education required.
- Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months
- Preferred: 1-2 years' experience in a full service hospitality establishment
Miss Ricky's Server - Chicago, United States - Virgin Hotels
Description
Who we are:
We love what we do and what we do is important We believe that everyone should leave feeling better - this means not just our guests, but also our teammates.
No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest.
Your mission:
Should you choose to accept it...
Responsibilities will include delivering outstanding guest service to the guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service.
In addition, if you consider yourself a hospitality professional and have a passion for making people happy with your special skills, then this job is surely for you If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us.
The Nitty-Gritty:
What exactly you will be doing...
In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities.
You got skills? If you are able to perform the following, then you have come to the right place...
Background must-have: