- Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.
- Principles and practices of leadership.
- Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility.
- Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
- Administrative principles and methods including goal setting, program development and implementation.
- Principles and practices of budget preparation and administration.
- Manufacturing processes as sources of industrial waste and their effects on wastewater treatment processes.
- Local, state, and federal laws, codes, guidelines, and regulations pertaining to the work.
- Industrial waste pretreatment systems and processes.
- Office and records management practices and procedures.
- District personnel rules, policies and labor contract provisions.
- District and mandated safety rules, regulations, and protocols.
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff.
- The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
- Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
- The Core Values, Concepts, and Framework of continuous improvement criteria, including the principles of management by fact, and organizational and personal learning.
- The means of developing alignment between strategic goals and individual performance standards.
- Practices of process mapping (control).
- Practices of structured problem solving.
- The Strategic Planning Cycle and the various responsibilities within that cycle.
- Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
- Develop and implement goals, objectives, practices, policies, procedures, and work standards.
- Provide administrative, management, and professional leadership for the Source Control Division.
- Provide administrative and professional leadership and direction for the Source Control Division and the District.
- Prepare, administer and monitor a division/department budget.
- Plan, assign, direct and coordinate a variety of functional specialties with overlapping work areas.
- Manage and direct an industrial waste pretreatment program.
- Analyze complex operational and administrative problems, evaluate alternatives, and recommend or implement effective courses of action.
- Understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed.
- Effectively represent the department and the District in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
- Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
- Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
- Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
- Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
- Develop a systems perspective for managing department operations and its key processes to achieve results.
- To use the seven continuous improvement categories and the Core Values as building blocks for department operations.
- Define and explain key processes and business requirements within the department.
- Develop and deploy strategic plan elements and key performance measures consistent with District goals.
- Develop and maintain continuous improvement in all areas of operations.
- Develop and monitor performance standards.
- Ensure work unit goals and objectives are aligned with the department.
- Track and monitor department performance.
- Make sound decisions based on departmental performance indicators.
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Marketing Specialist Communications - Frankenmuth, United States - Eastern Municipal Water District
Description
Are you a creative thinker with a passion for making complex topics easily understood? Do you have top-notch writing and editing skills?Can you deliver excellent service to internal and external customers and build strong relationships? If you are comfortable taking ownership of projects and working both independently and in a collaborative team setting, then this role might be for youThis Marketing Specialist position has lots of potential for contributing to our company's success.
You will collaborate with our internal teams to provide communications for agents and employees.
You will be a part of the branding team and provide your consultation and expertise for simple to complex projects.
You will support teams throughout the company to ensure their messages are clear, concise and timely. Your services will be in high demand, so prioritizing where and how to invest your time, as well as coordinating the efforts of your resources to get the biggest return is criticalESSENTIAL JOB FUNCTIONS:
Develop, write and edit agent materials for manuals, bulletins, brochures and other communications
Lead planning, writing and publication for employee communications
Oversee social media calendars, content and strategy
Provide communications support for corporate and department projects
Provide communications support for executive messaging
Serve on the branding team
Required Skills
Proficiency in oral and written communication
Proficiency in communications plan development, including project management, driving readership and personalization
Understanding of social media platforms, Google Analytics, SEO and marketing automation
Ability to take ownership, anticipate issues and work ahead to meet deadlines
Ability to multitask in high-demand, high-volume environment
Ability to cultivate strong relationships with key business partners and vendors
DESIRED SKILLS
Proficiency with MS Word and PowerPoint
Ability to manage multiple large-scale projects simultaneously
Knowledge of insurance industry, distribution and products
Required Experience
Bachelor's degree and 5+ years of related experience and/or training; or equivalent combination of education and experience.
A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Qualifications:
Proficiency in oral and written communication
Proficiency in communications plan development, including project management, driving readership and personalization
Understanding of social media platforms, Google Analytics, SEO and marketing automation
Ability to take ownership, anticipate issues and work ahead to meet deadlines
Ability to multitask in high-demand, high-volume environment
Ability to cultivate strong relationships with key business partners and vendors
DESIRED SKILLS
Proficiency with MS Word and PowerPoint
Ability to manage multiple large-scale projects simultaneously
Knowledge of insurance industry, distribution and products
Knowledge of:
_Continuous Improvement Knowledge:
_
Ability to:
_Continuous Improvement Abilities:
_
