Youth Program Manager - Savannah, United States - The Landings Club, Inc.

Description

Job Description

The Landings Golf and Athletic Club is a private luxury residential club on Skidaway Island dedicated to providing members with an active lifestyle through resort-class amenities. Located 12 miles from historic Savannah, our Club offers members access to six championship golf courses, two marinas, 31 tennis courts, 11 pickleball courts, eight bocce courts, eight unique dining venues, five clubhouses, five swimming pools and a 52,000 sq. ft., wellness center.

At The Landings Golf and Athletic Club, we place special importance on professionalism, courtesy, integrity, and teamwork. Our team of service professionals are the most important asset of our organization, and every contribution they make has a direct impact on our success. We are devoted to providing the best work experience and benefits possible for our team members through the below offerings. Come join our team on the Island of Much More

Youth Program Manager Job Summary:

The Youth Program Manager is responsible for designing and overseeing our youth programing by scheduling, planning, and executing year-round youth events and activities in accordance with the mission and the strategic plan of the club while managing a team of Youth Activity Counselors.

Youth Program Manager Responsibilities:

• Greets members and guests with a pleasant attitude and is welcoming to team and membership.
• Develops an effective plan of action for running programs from inception to completion.
• Develops new initiatives to support the strategic direction of the club.
• Develops and implements long-term goals and objectives to achieve the successful outcome of the program.
• Coordinates and executes weekly events such as Kids Night Out, day camps, and seasonal camps.
• Oversees childcare facility in Wellness Center.
• Organizes and keeps inventory of all youth department storage locations.
• Provides consistent professional communication between staff and guardians.
• Fills in for shifts within the youth division.
• Participates in hiring youth counselors and ensures all team members are onboarded appropriately.
• Ensures all team members receive appropriate training in accordance with the clubs W.E.L.L. standards.
• Drafts supply orders for childcare and youth events.
• Develops, coaches, and retains high performance team members.
• Maintains up to date knowledge of childcare and youth event guidelines according to Georgia State law.
• Informs membership of and promotes all events sponsored by the Wellness Center.
• Upholds the standards of sanitation and sterilization as directed by state law and W.E.L.L. policies.
• Communicates to management any occurrences involving staff or guests in the youth department that require attention in a prompt manner.
• Responds to members and or guests' questions and concerns professionally, promptly, and courteously.
• Maintains a positive attitude and contributes toward a quality work environment.
• Attends, participates in, and supports training and staff meetings.
• Complies with departmental uniform and grooming standards.
• Implements uniform and grooming standards among Youth Counselors.
• Works effectively as a team with all departmental team members.
• Works variety of shifts, as needed to include nights, weekends and/or holidays.
• Complies with departmental and Club policies and procedures.
• Implements departmental policies and procedures among Youth Counselors.
• Must be willing to comply to other job duties requested by management when needed within or outside of Youth Department.
• All other duties as assigned.

Youth Program Manager Experience & Qualifications:

• Must have a thorough knowledge and applicability of youth and senior communications.
• Well-developed team skills that directly correlate with youth-based activities.
• 2 years of experience working directly with youth-based programs.
• 2 years of experience leading large groups of 20 or more children.
• Current CPR and First Aid Certification, or able to obtain within first 30 days of employment.

Youth Program Manager Skills/Abilities:

• Outstanding verbal and written communication skills.
• Ability to multitask in a high paced environment
• Ability to develop well thought out programs and events.
• Must be able to understand and follow verbal/written instructions.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Must have confidence, and presence to effectively handle professional relationships with guardians.
• Must be highly organized.
• Must have the willingness to provide exceptional service to members.
• Working conditions include indoor and outdoor activities and weather conditions(heat and cold)
• The hours worked may be extensive due to coverage needs; early mornings or late evening shifts may need to be covered by the Program Manager if appropriate coverage is not available.

Youth Program Manager Physical Demands:

• Maintains high stamina in hourly increments during group activities.
• Must be able to lift up to 25 lbs.
• Bending and stooping 75% of workday
• Stands and walks for 95% of workday.
• Requires high energy for 95% of workday.