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    host 2 - Tyler, United States - FD's Grill House

    FD's Grill House
    FD's Grill House Tyler, United States

    1 week ago

    Default job background
    Full time
    Description

    Job brief

    We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

    Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

    Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests.

    Responsibilities

    Welcome guests to the venue

    Provide accurate wait times and monitor waiting lists

    Manage reservations

    Escort customers to assigned dining or bar areas

    Provide menus and announce Waiter/Waitress's name

    Greet customers upon their departure

    Coordinate with wait staff about available seating options

    Maintain a clean reception area

    Cater to guests who require extra attention (e.g. children, elderly)

    Answer incoming calls and address customers' queries

    Assist wait staff as needed

    FD's GrillHouse takes care of almost a half million guests a year. Our company Moto is Everything begins and ends with our guests Our team is award winning and continues to provide the best experience in Tyler

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