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    IT Application Support Technician - Monroe, United States - System Soft Technologies

    System Soft Technologies
    System Soft Technologies Monroe, United States

    3 weeks ago

    Default job background
    Technology / Internet
    Description

    What You'll Do:

    As a IT Application Support Technician on our Systems & Programming team, you'll be providing technical support for various third-party warehouse management software (WMS) used by Operations teams within our production and fulfillment facilities, warehouses, and other locations. You'll collaborate with business partners on projects of varying size and complexity, all while working with a stable, family-owned, people-oriented company that's been in business since 1926.

    You'll work directly with Super Users, Power Users, department PC Liaisons, Leaders, Programmers, and third-party liaisons to provide technical support for primary and specialized third-party applications. You'll evaluate and test current and emerging applications, determine the best possible approach for upgrades, and troubleshoot daily issues to identify long-term solutions.

    Note: We do not offer immigration sponsorship for any position at this time.

    Qualifications

    • Warehouse Management System (WMS experience)
    • A High-level of Structured Query Language (SQL) knowledge
    • You'll also need to be a team player with strong technical aptitude and a commitment to continuous learning.
    • Must be willing to work outside of normal business hours as needed, as this position requires on-call availability as scheduled.

    Preferred skills:

    • Körber (aka High Jump) Architect, Blue Yonder, Problem solving skills, Fulfillment processes, Adapt to & implement change. Programming skills can be helpful in this role, but we are not looking for a "programmer."

    Benefits Details

    • Medical/Dental/Vision insurance
    • A robust Wellness Program including Onsite Healthcare
    • Superb Retirement Plans (401K & a company-funded Pension Plan)
    • Extensive Paid Time Off (PTO) benefits
    • Seven 4-day work weeks in the summer months to give our employees additional time off
    • Educational Assistance
    • Company Profit-Sharing
    • Company Product Discounts
    • And, so MANY more
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