Help Desk Technician II - Cary, NC
4 weeks ago
Job summary
The Help Desk Technician will provide primary support to Pennymac internal employees by taking calls, handling live chats,answering email, responding to tickets and providing technical support for all Pennymac utilized systems.
Responsibilities
- Provide front-line technical support to largely external but sometimes internal customers;
- Independently diagnose and resolve hardware, software, network and application problems;
- Achieve and maintain Help/Service Desk performance metrics;
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Desk Side Technician
1 month ago
This position is a Contract position based out of Cary, NC. · Previous Support experience (Tier II/Intermediate) · Knowledge of Active Directory · ...
Technician-NOC (Net) - II
1 day ago
We are seeking a skilled Technical Support Engineer with 3-5 years of hands‑on experience to join our Global Customer Operations (GCO) team. · We will support mission‑critical environments, including servers that host government and legal entities. You will be a trusted technical ...
Receptionist
4 weeks ago
We are a teaching-friendly animal hospital seeking an enthusiastic and motivated receptionist to join our team Experience is preferred and applicants must be willing to take initiative, learn quickly, and efficiently in a fast-paced environment. · Answer multi-line phone systemSc ...
Technician-NOC (Net) - II
1 day ago
We are seeking a skilled Technical Support Engineer with 3-5 years of hands-on experience to join our Global Customer Operations (GCO) team. In this role, you will support mission-critical environments, including servers that host government and legal entities. · ...