Sales Application Engineering Team Leader - Orlando, United States - Envelop Group

Description

A part of the

Envelop Group

family of companies,

Validated

Custom Solutions (VCS)

provides customized HVAC solutions through strategic partnerships with leading manufacturers. We

provide

a full range of HVAC services including design, installation, and maintenance. Our team of skill

ed

engineers tailor solutions to each customer's unique system specification, budget, and goals

.

The

Support

Engineering Team Leader

will

be responsible for

supervising

Support

Engineers

who

provide

a variety of crucial

support

functions for the sales team

. These functions include

sales support from the time of inquiry to delivery, which requires

validating

the equipment selection, pricing, submittal

s, and

providing

technical product knowledge.

What

you'll


do:
Team Leadership

Responsible for training and developing

Support

Engineers

,

providing

technical

advice, and offering guidance.

Assist

with

implement

ation of

policies, practices, and standards to ensure effective and consistent department operation

.

Monitor

metrics, implement actions to improve performance, and

identify

opportunities for growth.

Adopt and support tools, platforms, initiatives, and programs focused on enhancing

efficiency

and effectiveness.

Participate in the selection process for new

Support

Engineers.

Conduct

annual goal setting and performance reviews.

Support Engineering

Collaborate with sales engineers to understand customer requirements, assess HVAC equipment needs, and

determine

syste

m requirements.

Design HVAC systems based on project documents and produce site specific installation drawings along with the

selection

of

appropriate equipment

.

Prepare,

finalize

, and review preliminary and/or final proposal complete. Prepare equipment submittals and

validate

equipment

selection

.

As

sist

sales engineer

in

determining

proposal price, selling strategy, and develop

ing

project fulfillment schedule with project team.

Prepare submittal data and

provide

all necessary revisions for an approved submittal package.

Review manufacturer acknowledgements for accuracy and correct orders as

required

.

Complete orders and track progress

while

continually updating status to customer and sales engineers.

Maintain

accurate

records including contract closeout, warranty execution, and manufacturer product update

s and improvements.

Help

facilitate

turnover from sales to service team.

Provide

high level application-based technical product training for our offices

.

This will be used to

optimize

our current training programs.

Other duties as assigned.

Required skills, knowledge, and experience:
Bachelor's degree in engineering or equivalent training and experience in a similar field.

7

• years of

support

engineering experience, preferably in an industrial manufacturing environment.

2

• years of

experience informally or formally leading a team including coaching, mentoring, and conducting performance reviews and annual goal setting.

Deep technical knowledge of HVAC systems and the manufacturers that serve the markets.

Mastery

in the concepts of HVAC controls in new construction, renovation/retrofit project types, components, and systems with the ability to program and commission pre and post installation.

Demonstrated abilit

y to

c

ompr

ehend

, discuss, apply, and mentor peers in new concepts in the HVAC industry.

Education and experience within the construction and engineering industry, with specific experience dealing with construction drawings, specifications, construction schedules and processes is a plus.

Strong communication

, interpersonal and presentation skills.

Must be highly organized and

possess

the ability to work in a high paced environment with the ability to prioritize tasks to meet the schedules.

Demonstrated ability to

operate

independently and autonomously and take ownership of all tasks.


Physical Demands:
Travel to customer job sites

may

be

required

, which

could

include outdoor work and/or work in mechanical/equipment rooms.

During site visits, the employee may be exposed to variable weather conditions, moving mechanical parts, heights, and other variable environmental conditions.

May be

required

to satisfy requirements imposed by specific projects, customers, or company including to be vaccinated for the flu and/or Covid-19, and subject to all applicable laws.

Must be able to use hand tools, laptop, email, smartphone, and tablet.

Qualified applicants must be legally authorized for employment in the United States without the need for employer-based sponsorship currently or in the future.

Pre-hire requirements include a drug test and a background check.

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