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Customer Service Representative - Auburn - AI Jobs
Description
Role :
Customer Service Representative
About the Role:
We are hiring for one of our prime clients in the or the role Universal Banker of Teller within the Consumer, Small & Business Banking division.
As a key branch representative, you will provide essential banking services to individuals and businesses while building trust and lasting relationships within the community.
Key Responsibilities:
Process daily teller transactions accurately and efficiently.
Promote digital banking tools and assist customers in adopting mobile solutions.
Identify customer needs and refer to appropriate financial partners.
Follow operational policies and minimize risks through compliance.
Manage cash operations while maintaining accuracy and security.
Detect potential fraud and take preventive measures.
Support the branch team to achieve customer satisfaction and service goals.
Required Qualifications:
Minimum 6 months of customer service, cash handling, or equivalent experience.
Preferred Qualifications:
Strong communication and interpersonal skills.
Ability to follow established procedures and compliance standards.
Experience in managing multiple systems and transactions.
Organized, dependable, and detail-oriented.
Team-oriented mindset with a focus on customer success.
Work Expectations:
Flexibility to work weekends or rotating shifts.
This role is on-site at a local branch location.
Benefits:
Health and wellness coverage.
Paid time off and parental leave.
401(k) and retirement savings options.
Tuition assistance and scholarship programs.
Employee discounts and commuter benefits.
Inclusive workplace that values diversity and growth.
Apply Now
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