- Deliver stellar member service levels to all current and prospective members
- Exhibit knowledge of all Credit Union products and services and maintain the ability to educate, inform and demonstrate benefits of SCU membership, while identifying and seizing acquisition, retention and cross-sell opportunities
- Ensure requests, complaints, and/or issues are researched and resolved in a timely manner using the necessary channels and solutions
- Develop advisory relationships with current and prospective members that allow for deepening of relationships and referral opportunities
- Consistently process transactions accurately and efficiently, while maintaining member confidentiality
- Proactively perform member research and outreach for sales and service purposes
- Responsible for following up with all current and prospective members to ensure a positive experience
- Complete new member onboarding activities where applicable
- Use Credit Union resources and innovative technologies to optimize the member experience
- Perform all daily Personal Banker responsibilities, including but not limited to opening and closing all consumer, , specialty titled accounts, such as Retirement accounts, Debit/ATM Card servicing, Wire Transfers, Temporary and Checkbook Orders, Fraud Claims, and Account Maintenance, such as name, address, phone number and email changes, adding or removing signers or beneficiaries, and stop payment request,
- Maintain operator drawers, requests cash and coin as needed, and reconciliation of drawers on a daily basis
- Perform all transactional related responsibilities, including but not limited to receiving cash and checks for deposit, verifying amounts, disbursals of cash and checks, verifying all check endorsements, scanning of checks and bonds, and examining cash carefully to guard against the acceptance of counterfeit cash, checks, and identification
- Remain current on all Credit Union products, services, policies, and procedures as well as all State and Federal Regulations
- Assist Contact Center with inbound calls during period of high volume
- Assist Operations Supervisor to maintain all daily vault operations, ATM, ITM, Cash Recycler, and CDM's in compliance with Credit Union Policies and Procedures
- Assist Operations Supervisor to Serve as the liaison to cash vendors and courier services
- Provide guidance, troubleshooting, mentoring, coaching, and training for all applicable staff outside of authority and knowledge base
- Assist Operations Supervisor in Performing month and surprise audits as necessary
- Manages proper document scanning and document retention
- Complete Deposit Hold Notices and approve check hold releases within approval limits and where applicable
- Completes and submits all Currency Transaction Reports in compliance with Credit Union policies, procedures and State and Federal Regulations
- Assist and brief Finance Center Management on member activity, member correspondence, and any other information as needed, and new membership account reviews.
- Provide support for Digital Banking applications as well as member support regarding online banking service and maintenance.
- Responsible for traveling to all branch locations where the business need is required
- Attends and participates in Call Nights, Credit Union Days, and Community Events
- Assist Credit Union with Business Development efforts
- Provide Notary services to members
- Achieves a minimum of "Satisfactory" rating on internal and external audits and examinations
- Required to meet and/or exceed monthly/annual goals ethically and in compliance with Credit Union Policies and Procedures, as well as State and Federal Regulations
- Accomplishes the credit union's mission by completing relevant duties as needed when requested by management or other staff members
- Cash Recycler, CDM machine, ATM, ITM and card machine
- Position required to occasionally work unusual hours, such as for credit union days and call nights
- Position is required to occasionally travel up to 50 miles
- Must be available to work a flexible schedule including Saturday
-
Spectrum Dynamics Shelter Island Heights, United States"Deutsche Bahn is one of the most diverse employers in Germany. Every year, we are looking for over 5,000 apprentices in 50 different professions who want to grow and improve with us. We are currently seeking a candidate for a 2-year apprenticeship as a Warehouse Specialist (m/f/ ...
-
Banking Operations Specialist
1 week ago
Corps Team Islandia, United StatesOur client, a diversified financial services company providing banking and investing services, is seeking a Banking Operations Specialist for a 6+ month contract role located in Islandia, NY. This role is hybrid, Fridays will be remote. · The Banking Ops Specialist II supports r ...
-
Banking Operations Specialist
1 week ago
Corps Team Ronkonkoma, United StatesOur client, a diversified financial services company providing banking and investing services, is seeking a Banking Operations Specialist for a 6 month contract role located in Islandia, NY. This role is hybrid, Fridays will be remote. The Banking Op Operations Specialist, Bankin ...
-
Operations Support Specialist
2 weeks ago
EVOLVEIMMUNE THERAPEUTICS INC Branford, United StatesJob Description · Job DescriptionWho We Are: · EvolveImmune Therapeutics is a next-generation immunotherapy platform company based in the Yale/New Haven biotechnology ecosystem with laboratories in Branford and Farmington CT. EvolveImmune is harnessing its 'Immunology First' appr ...
-
Facility Operations Specialist
2 weeks ago
Department Of The Treasury Holtsville, United StatesDuties · WHAT IS THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION? · A description of the business units can be found at: · Vacancies will be filled in the following specialty areas: · Facilities Management and Security Services Operations East · The following are t ...
-
Plant Operations Specialist
4 days ago
Marrakech West Haven, United StatesThe vision of Marrakech Inc. is that each person we serve will live and work in the community and be accepted by their neighbors, co-workers, family, friends and acquaintances for their individual qualities and contributions. · SUMMARY · Perform extensive and routine repair and ...
-
hvn - airport operations specialist
2 days ago
Avports LLC East Haven, United StatesJob Description · Job DescriptionPOSITION: Airport Operations Specialist · REPORTS TO: Airport Operations Manager · Assistant Airport Manager · LOCATION: New Haven, Connecticut · AIRPORT: Tweed-New Haven Airport · STARTING PAY: $25.00 per hour · SUMMARY: · The Airport Operations ...
-
Operations Program Communications Specialist
3 days ago
Teachers Federal Credit Union Hauppauge, United StatesJoin Our Team · For 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one ...
-
The Nature Conservancy New Haven, United StatesThe Nature Conservancy · Illinois Conservation Program Operations Specialist · New Haven , · Connecticut · Apply Now · "OFFICE LOCATIONIllinois, USAThis is a full-time, remote position based anywhere in Illinois, however, some travel to preserves and offices across Illinois ...
-
Teachers Federal Credit Union Hauppauge, United StatesJoin Our Team · For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into ...
-
Senior Operations Specialist
2 weeks ago
SCHNEIDER NATIONAL CARRIERS INC Water Mill, United StatesSCHNEIDER NATIONAL CARRIERS INC · Senior Operations Specialist · GREEN BAY , · Wisconsin · Apply Now · JOB REQUIREMENTS: Location: Green Bay, WI Shift: 2nd Shift Work model:On-Site Schedule: Full-time; Tues - Sat, 1:00 p.m. - 9:30 p.m. Joboverview: Schneider is seeking a Sen ...
-
Operations Support Specialist
3 weeks ago
EVOLVEIMMUNE THERAPEUTICS, Inc. Branford, United StatesWho We Are: · EvolveImmune Therapeutics is a next-generation immunotherapy platform company based in the Yale/New Haven biotechnology ecosystem with laboratories in Branford and Farmington CT. EvolveImmune is harnessing its 'Immunology First' approach to create first-in-category ...
-
Operations Support Specialist
3 weeks ago
EVOLVEIMMUNE THERAPEUTICS INC Branford, United StatesJob Description · Job Description · Who We Are: · EvolveImmune Therapeutics is a next-generation immunotherapy platform company based in the Yale/New Haven biotechnology ecosystem with laboratories in Branford and Farmington CT. EvolveImmune is harnessing its 'Immunology First' ...
-
Arborist Plant Health Care Specialist
2 weeks ago
Bartlett Tree Experts Riverhead, United StatesIf you enjoy working outdoors in a professional and safe environment, consider a career with Bartlett Tree Experts At Bartlett, we value a strong culture of excellence in safety, scientific research, lifelong learning, and career development. · We are seeking experienced Plant H ...
-
Turf and IPM Specialist
2 weeks ago
Ccesuffolk Riverhead, United StatesWDR Turf and IPM Specialist - Riverhead,NY · The Turf and Integrated Pest Management Specialist isresponsible for providing leadership in the planning, implementing, delivery,and evaluation of the applied research and extension educational programs thePest Management for Suffolk ...
-
Medical Front Desk Receptionist
3 weeks ago
New York Cancer & Blood Specialists Riverhead, United StatesMedical Front Desk Receptionist · Riverhead, NY · At New York Cancer & Blood Specialists (NYCBS), we foster an environment where passionate professionals thrive. Our 200+ oncologists, hematologists, and staff across 25 locations are united by a mission: redefining what's possib ...
-
Merchandise Operations Specialist
3 weeks ago
Petco Clinton, United StatesCategory: Stores · Location: 8909 BRANCH AVE UNIT D, Clinton , MD 20735 · Schedule: Full_time · **Purpose Statement** · Responsible for the efficient execution of merchandising · to ensure consistency with product sets and signage displays in the store and when necessary · acr ...
-
Vascular Technologist
1 week ago
NYU Langone Riverhead, United StatesJob Description · NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with ...
-
Clinician
4 weeks ago
Planned Parenthood Hudson Peconic Riverhead, United StatesJob Description · Job DescriptionPosition Summary: Act as part of the medical services team providing reproductive and prenatal health care according to PPHP protocol and operational process. · Essential Functions: · o Obtain a complete health history, including obstetric, gynec ...
-
Nurse Manager
4 days ago
Allied Physicians Group Riverhead, United States· Position at Allied Physicians Group · Peconic Pediatrics · Nurse Manager, Full Time · Peconic Pediatrics in Riverhead, NY is home to caring, knowledgeable healthcare providers that are dedicated to helping children be as happy and healthy as possible. We're a different kind ...
Branch Operations Specialist II - Riverhead, United States - Suffolk Credit Union
Description
Job Description
Job DescriptionJoin our Member Services Team as a Branch Operations Specialist ll and start enjoying all of the benefits of loving where you work
As a leader in the industry, Suffolk Credit Union offers superior value, unique products and personal service so our members have access to the best banking solutions around. And, just as we value our members, we value our employees
The objective is to provide exceptional member service by collaborating and consulting with current and prospective members to understand their financial needs and help them achieve their financial goals. An Assistant Operations Supervisor will be responsible for supporting the Finance Center daily operations and compliance with procedures and governing regulations. In addition, they will help establish new memberships and to support existing member relationships through cultivating referral opportunities within the Retail Banking, Consumer Lending, Commercial Lending, Mortgage Lending, and CUSO Channels. An Assistant Operations Supervisor will provide service with a smile and become the members advocate in a professional, courteous, and helpful manner. Completing all of the above while working to protect and help grow the Credit Union.
Responsibilities:
Essential Qualifications:
Qualified candidate will have a High School diploma or equivalency certification, one (1) to two (2) years of teller experience required. Knowledge of use of the following equipment is required.
Working Conditions:
Apply today and discover a rewarding career We offer competitive salaries, great benefits, and most importantly the opportunity to make a difference.
Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.
The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other qualifications.
Job Posted by ApplicantPro
