Banquet Captain - Bozeman, United States - Montana State University, Inc

Description

Culinary Services Division (CSD), a division of Auxiliary Services, provides meals and specialty beverages for over 18,000 customers daily and is an integral part of campus life and the overall college experience.

CSD proudly provides Montana State University students with not only a repertoire of various cuisines, cooking styles, and flavors, but a comfortable atmosphere to meet friends, study, and simply relax.

The division is comprised of 2 residential dining halls, a commissary kitchen, several retail operations including 4 coffee shops, Chick-fil-A, the Union Market and Bobcat Grill, Brick Breeden Fieldhouse and Bobcat Stadium Concessions, Fork in the Road food truck, MSU Catering, Indulge In-House Bakery, and the Farm to Campus Program.

University Catering provides full catering services for campus and other contracted events.

A sample of the 2000+ events worked per year include:
VIP meals, banquets, buffets, served meals, coffee breaks, drop-offs, and boxed meals. The number of catered events can be upwards of 15-35 daily.

Duties and Responsibilities
Under the direction of the Banquet Manager, the Banquet Captain supervises and manages the activities of catering production and delivery for catering including:
Planning
Organizing
Preparing load sheets and diagrams
Executing events
Making deliveries
Preparing beverages


Focuses on:
The details
Customer service

Supervises the daily duties of 25+ students and short term workers :
Training
Coaching
Reviewing

Required Qualifications - Experience, Education, Knowledge & Skills

Progressive experience working in the food service or hospitality industries or an equivalent combination of relevant education and experience.

Experience directing, supervising and/or training staff.
Extensive experience providing excellent front line customer service to a variety of individuals.

Preferred Qualifications - Experience, Education, Knowledge & Skills
Experience organizing multiple catering events and executing food deliveries.

The Successful Candidate Will

Exude enthusiasm, and have a high level of integrity and customer orientation while interacting with a wide range of individuals.

Maintain composure while working with a broad spectrum of personalities under stress, pressure, and time sensitive demands of the job.

Have strong computer skills.
Possess solid problem solving skills.
Work effectively in a fast paced, team oriented environment.
Exhibit design creativity and interest in industry trends.
Exhibit leadership and team building skills.
Be self-motivated, adapt to frequently changing priorities, and able to organize and prioritize multiple work assignments and meet deadlines.
Exercise good judgment and make consistent decisions.
Be able to operate and maintain departmental equipment.
Maintain all health, sanitation, and safety standards.
Represent the department and its programs in a positive, professional courteous manner.

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job.

Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.

Must possess a valid driver's license and meet all State of Montana requirements to operate State/University vehicles. Please do not send a copy of your driver's license at this time. (If the successful candidate possesses a valid out of state driver's license, candidate must obtain a valid Montana driver's license within 60 days.)
Work schedule will vary week to week depending on the needs of the department.
Work early mornings, nights and/or weekends and holidays dependent on event schedule.
Will work outside in inclement weather.
Possess an 4-hour sanitation certification or have the ability to become certified.

Must have the ability to understand and communicate in English with adequate proficiency to follow directions from supervisor, read and understand safety guidelines and directions to prevent accidents or injuries from occurring, and communicate effectively with customers (staff, visitors, students) by listening and speaking clearly to them.

This is a permanent position with the University.

If you are a student of MSU and seek a student worker position, please go to:
is welcome to apply/interview for this position but the Culinary Services Department lacks the necessary funding to provide sponsorship at this time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

The requirements listed above are representative of the knowledge, skill, and/or ability required.
Normal office, kitchen, service areas, cooler, freezer, and dock environments.
Stationary and/or moving about for long periods of time.
Work for long periods of time on the computer and/or the phone.

Frequently moving all sorts of shapes and sizes of food service delivery and presentation items weighing up to 30lbs; occasionally moving containers weighing up to 50lbs.

Gripping handles on small kitchen utensils and other equipment.
Performing repetitive motions related to job duties.
Exposure to cleaning chemicals on a daily basis.

This position has supervisory duties?
No