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    Surgical Scheduler- General and Surgical Oncology - Baltimore, United States - University of Maryland Faculty Physicians

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    Description
    Under general supervision, schedules all division surgeries and incidental testing. Ensures that all primary care referrals are handled according to practice and payer guidelines.

    Ensures that referral and pre-authorization activities are undertaken in order to provide maximum patient and provider satisfaction and maximum reimbursement; and other duties as assigned.

    EDUCATION and/or EXPERIENCE


    • High school diploma or general education degree (GED)
    • Two years related medical office experience
    • Accurate data entry skills
    • Current knowledge of payer requirements for referrals and preauthorization.
    • Knowledge of Epic or similar computerized billing system
    • Knowledge of ICD-9 and CPT coding
    • General understanding of back office operations
    • Strong customer service skills
    • PC proficiency
    • Medical terminology preferred

    ESSENTIAL JOB FUNCTIONS

    • Schedules surgical cases daily following specified clinical and time allocation guidelines via automated scheduling systems through telephone contact with physicians' offices, fax, website retrieval, or personally with the physician and/or resident; uses manual systems in the event of automated system downtime.
    • Interprets clinical requirements to effectively manipulate the schedule continually to achieve optimum placement of cases, customer satisfaction, and accurate patient charging.
    • Collaborates daily with the appropriate Nursing personnel and respective staff to coordinate surgical schedule to provide optimum use of the operating rooms and facilities.
    • Proactively communicates with the appropriate staff regarding special requests for personnel, equipment and facilities; scheduling conflicts arising from resource requests are resolved with management staff to ensure resource availability and optimum use of the facilities before finalizing schedules.
    • Ensures that patient demographic and clinical data on newly scheduled cases or changes to existing scheduled cases is communicated to Patient Registration.
    • Maintains Inactive Physicians information within the appropriate information system to ensure scheduling according to medical center protocol.
    • Generates surgical schedule for all areas daily and ensures delivery via fax or email to designated locations/offices.
    • Performs post-operative entry of clinical, supply and billing information into the appropriate information system and/or directly in the event of system downtime or emergency.

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