Call Agent, Bureau of Customer Support - New York, NY

Only for registered members New York, NY, United States

1 month ago

Default job background

Job summary

The Call Center delivers enhanced customer service to the people of New York City by providing a single point of entry for all Department information and services. The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups.

Responsibilities

  • Provide customer service by answering phones/chats to ensure the public/customers are informed on the process and steps needed to order/correct birth certificates and or death certificates in person, online or via mail.
  • Guide customers on how to check the status of orders placed using the E-vital status portal or by sending an e-mail to the appropriate department for status.

Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Customer Support

    4 weeks ago

    Only for registered members New York Full time $20,000 - $65,000 (USD)

    We are a fast-growing, fully remote travel company specializing in unforgettable vacations, · cruises, all-inclusive resorts, and adventure experiences across the globe.You'll represent a trusted brand while helping clients with booking support,inquiries,and travel-related questi ...

  • Customer Support

    3 weeks ago

    Only for registered members New York $50,000 - $55,000 (USD)

    Bilt is the loyalty program for renters, transforming rent payments into valuable rewards while connecting members with exclusive Neighborhood Benefits. · ...

  • Customer Support

    1 month ago

    Only for registered members New York Full time

    This is a unique opportunity to join our team in Custo... ...

  • Customer Support

    6 hours ago

    Only for registered members New York, New York, United States

    Support customers via phone email or chat providing timely and accurate responses to queries. · Identify customer needs and assist with product features · Analyze report product malfunctions including testing scenarios or impersonating users · Update internal databases with techn ...

  • Customer Support

    3 weeks ago

    Only for registered members New York

    We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. · Respond to customer inquiries via email, phone, and chat in a timely and professional manner · Provide accurat ...

  • Only for registered members New York

    We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. · Respond to customer inquiries via email, phone, and chat in a timely and professional manner · Provide accurat ...

  • Customer Support

    1 month ago

    Only for registered members New York City

    This is a unique opportunity to join our team in Customer Support working at the intersection of customer experience product operations. · Be a Customer Advocate Serve as a key point of contact for customer issues providing expert guidance while documenting patterns to inform pro ...

  • Customer Support

    4 weeks ago

    Only for registered members New York Remote job

    We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You'll represent a trusted brand while helping clients with booking support inquiries and travel-related questio ...

  • Customer Support

    3 weeks ago

    Only for registered members New York, NY Remote job

    +Job summary · Become the first point of contact for Bilt Members through chat support and handle support tickets with care. · +ResponsibilitiesRespond to member inquiries through our chat platform as the first line of support · Handle entry-level support tickets related to payme ...

  • Customer Support

    1 month ago

    Only for registered members New York

    We are seeking a detail-oriented and proactive Office Administrator to join our team. This individual will play a key role in supporting the firm's operations through accurate data entry, file management, and administrative support. · Perform high-volume, accurate data entry into ...

  • Customer Support

    4 weeks ago

    Only for registered members New York

    We are a fast-growing, fully remote travel company specializing in unforgettable vacations,cruises,the globe. · ...

  • Only for registered members New York $65,000 - $70,000 (USD)

    This is an amazing opportunity for a Customer Support Representative to join our Customer Experience Team. You will get to work directly with our founding team to deliver the most valuable and joyful experiences for our customers. · Troubleshooting issues and prioritizing based o ...

  • Only for registered members New York $30 - $32 (USD)

    The Customer Support Agent will serve one of the most critical roles in the Relo Metrics business function, interfacing directly with customers and internal team members on a daily basis. · They will work closely with customers to assist in fully realizing and understanding Relo ...

  • Only for registered members New York Full time

    We are looking for an experienced Customer Support Specialist to join our journey at TailorMed. · ...

  • Only for registered members New York

    Adonis is adding a new Director, Client Support to our growing Customer Experience team. · ...

  • Only for registered members New York

    We are hiring our first Customer Support Engineer to sit at the intersection of clients, product, and customer success. · ...

  • Only for registered members New York

    We are seeking a skilled Customer Support Specialist who will engage with our clients on a daily basis and will maintain and grow our string reputation for customer focused company under the guidance of the Director of Customer Support.We are a dynamic, ambitious, and hard-workin ...

  • Only for registered members New York Full time

    We are looking for a Customer Support Associate to deliver exceptional customer experiences in every interaction. · Provide top-tier customer support via phone, email, live chat, and SMS · ...

  • Only for registered members New York $100,000 - $145,000 (USD)

    The Customer Support Manager will oversee the day-to-day execution of RADAR's frontline support operations leading a team responsible for triage troubleshooting escalation and customer communication across a complex hardware-software ecosystemLead coach and develop RADAR's frontl ...

  • Only for registered members New York Full time $112,000 - $130,000 (USD)

    We're seeking a Customer Support Manager to lead our customer support function as we continue to grow our B2B omnichannel & AI Agent platform. · ...

  • Only for registered members New York

    We are seeking enthusiastic and customer-focused Sales Staff to join our team. The ideal candidates will be responsible for providing exceptional on-site support to customers, assisting them with their needs, and driving sales. · ...