General Manager - Arlington Heights, IL
5 days ago

Job summary
This position is responsible for managing daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection;Provide leadership, training,
direction and support to hotel employees; maintain a high quality product.
- Train front desk staff to successfully perform selling techniques and procedures for current promotions.
- Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting , scripts , pre-assignment of rooms , etc.).
Job description
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