-
Customer Service Advisor
2 weeks ago
Papé Machinery, Inc. Mt Vernon, United States*PAPE MACHINERY, INC. AGRICULTURE & TURF DIVISION MT. VERNON, WA * *CUSTOMER SERVICE ADVISOR: *Are you a people person? Do you love building long-lasting relationships? Are you driven to win? If you answered yes to these questions, we would love to hear from you Pape Machinery, t ...
-
Team Leader
2 days ago
Skyline Solutions Mount Vernon, IL, United States FreelanceAre you looking for a new professional challenge? I would be happy to accompany you on your journey · At the earliest possible date, on behalf of my client company, I am looking for a team leader (m/f/d) for the service center in Mount Vernon, IL. The project is located in the in ...
-
Labor advisor for general advice on labor issues
2 weeks ago
beBee Handyman Ciales, PR, United States FreelanceI am in need of a quote for labor advice and payroll services for a group of 3 companies with a total of 6/7 employees in Ciales, PR. I am looking forward to hearing from you.What is the purpose of hiring a labor advisor? · General labor advice, payroll preparation, social securi ...
-
Financial Advisor In Training
1 week ago
Baird Mt Vernon, United StatesChallenge your thinking and build an amazing career with the best people in the financial services industry Baird's Financial Advisors provide advice, strategies, and solutions to high-net worth individuals and families across the United States, serving as true partners. True wea ...
-
Registered Branch Associate
4 days ago
Edward Jones Mt Vernon, United StatesClient advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the clie ...
-
Registered Branch Associate
2 weeks ago
Edward Jones Mt Vernon, United StatesClient advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. · At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the ...
-
Registered Branch Associate
3 weeks ago
Edward Jones Mt Vernon, United StatesWould you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. · At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Bran ...
-
SSM Health Mt Vernon, United States Full timeIt's more than a career, it's a calling. · IL-SSM Health Good Samaritan Hospital - Mt. Vernon · Worker Type: · Pre Employment · Job Highlights: · SSM Health – Illinois seeks a Dayshift Hospitalist to join its established team and the staff at SSM Health Good Samaritan Hospital. · ...
-
SSM Health Mt Vernon, United States Full timeIt's more than a career, it's a calling · IL-SSM Health Good Samaritan Hospital - Mt. Vernon · Worker Type: · Regular · Job Highlights: · SLUCare Physician Group, a member of SSM Health is seeking a pathologist to provide laboratory leadership and general coverage for two hospita ...
-
Branch Office Administrator
1 week ago
Edward Jones Mount Vernon, United StatesWould you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch O ...
-
Physician - Nocturnist - - Illinois
1 week ago
SSM Health Mount Vernon, United States**It's more than a career, it's a calling** · IL-SSM Health Good Samaritan Hospital - Mt. Vernon · **Worker Type:** · Regular · **Job Highlights:** · **SSM Health - Illinois** seeks a Nocturnist to join our established Hospitalist team and the staff at SSM Health Good Samaritan H ...
-
Service Writer
3 weeks ago
Papé Machinery, Inc. Mt Vernon, United States*PAPE MACHINERY, INC. AGRICULTURE & TURF DIVISION MT. VERNON, WA * *SERVICE WRITER / ADVISOR: *Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once ...
-
Branch Office Administrator
1 week ago
Edward Jones Mount Vernon, United StatesWould you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team . · At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Bran ...
-
Service Pick Up and Delivery CDL Driver
1 week ago
Western Star Northwest Mt Vernon, United StatesOverview: · Gordon Truck Centers, Inc. is currently seeking a qualified and motivated CDL driver to join our team in our Mount Vernon, WA location in an on-call capacity. The ideal candidate will have a current CDL with minimum required endorsements: trailer. Position is benefit ...
-
- Customer Sales Advisor
3 weeks ago
Russell Speeder's Car Wash Mt Vernon, United StatesJob Description · Position : C.S.A. - Customer Sales Advisor · Location: Russell Speeders Car Wash - 211 S Columbus Ave. Mt Vernon, NY 10553 · Compensation, Benefits & Perks $ 17 per hour + Unlimited Commission · Commissions are paid every pay period · Medical, Dental, and Vis ...
-
Skagit Regional Health Mt Vernon, United StatesThe information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned ...
-
Skagit Regional Health Mt Vernon, United StatesThe information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned ...
-
Skagit Regional Health Mt Vernon, United StatesThe information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned ...
-
Energy Field Sales Representative
1 week ago
American Electric Power Company, Inc. Mt Vernon, United States24-Aug-2021 · **Energy Field Sales Representative (Knox County)** · 31148BR · Mt. Vernon, OH · Sales · Job Description · **Energy Advisor · Territory can cover: · Mt. Vernon** · Today this position is WFH Work From Home, but will transition into a remote field position t ...
-
Disaster Mitigation Recovery Supervisor
3 weeks ago
Skagit County, WA Mt Vernon, United StatesSalary: See Position Description · Location : Mount Vernon, WA · Job Type: Regular Full-Time · Job Number: · Department: Emergency Management · Opening Date: 03/14/2024 · Closing Date: Continuous · Summary · Reporting directly to the Chief of Emergency Management, the Disa ...
Customer Service Advisor - Mt Vernon, United States - Pep Boys
Description
****
**Customer Service Advisor**
**Customer Service Advisor**
**Requisition ID:**
**Category:** Stores
**Position Summary**
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
**Duties & Responsibilities**
First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customers car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
Maintain an organized and neat shop.
Adhere to all company policies, procedures, safety and environmental rules.
Other duties as assigned.
**Knowledge, Skills, and Abilities**
High school diploma or equivalent required.
Valid Drivers License.
One year of related experience in the automotive service environment.
One year of sales experience preferred.
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Strong verbal communication skills.
Strong customer service skills.
Ability to work Days, Nights, Weekends, Holidays.
**Physical Demands/Work Environment**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
**Physical Demands**
Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
