Admissions & Intake Coordinator - Wayne - Provive Wellness

    Provive Wellness
    Provive Wellness Wayne

    1 week ago

    $42,000 - $65,000 (USD) per year *
    Description
    Admissions & Intake Coordinator
    About Provive Wellness
    Provive Wellness is a behavioral health organization providing Partial Hospitalization (PHP), Intensive Outpatient (IOP), and Outpatient (OP) programs for individuals struggling with mental health and substance use disorders. Our mission is to treat the root causes of symptoms while delivering structured, professional, and compassionate care.
    We are seeking a highly organized, empathetic, and process-driven Admissions & Intake Coordinator to serve as the first point of contact for individuals and families seeking help.
    Position Overview
    The Admissions & Intake Coordinator is responsible for managing all inbound inquiries generated through marketing, referrals, and direct outreach. This individual will answer calls, conduct initial screenings, schedule assessments, coordinate pre-admission documentation, and ensure all required intake forms are completed prior to admission.
    This is a mission-critical role that directly impacts client access to care, compliance readiness, and census growth.
    Key Responsibilities
    Inbound Call & Lead Management
    • Answer all inbound calls promptly and professionally
    • Respond to voicemail and web inquiries in a timely manner
    • Enter all leads into the CRM system immediately
    • Track referral sources (PPC, SEO, referral partners, etc.)
    • Provide accurate information regarding levels of care and services
    • Escalate urgent or high-risk situations to clinical leadership
    Pre-Admission Screening & Scheduling
    • Conduct structured pre-admission screening calls
    • Gather demographic, insurance, and clinical background information
    • Determine preliminary appropriateness for services
    • Schedule intake assessments (onsite or virtual)
    • Send confirmation and reminder communications
    Admission Preparation & Documentation
    • Initiate the intake process prior to the admission date
    • Send electronic intake packets and required forms
    • Ensure completion of all required documentation prior to evaluation whenever possible
    • Follow up on missing or incomplete forms
    • Confirm ID, insurance cards, and required documentation are obtained
    • Coordinate with clinical and billing teams to ensure readiness
    Reminder & Follow-Up Process
    • Call clients 1 day and 1 hour prior to scheduled admissions
    • Confirm appointment time, location, and expectations
    • Follow up with no-shows promptly
    • Re-engage warm leads and pending admissions
    • Maintain active communication until client admission or case closure
    Performance Expectations
    • All inbound inquiries answered or returned within 5 minutes whenever possible
    • 100% of leads entered into CRM
    • All scheduled admissions receive required reminders
    • High intake packet completion rate prior to arrival
    • Reduction in no-show rate
    • Accurate documentation and clean handoff to clinical team
    Qualifications
    • Excellent verbal communication skills
    • Strong organizational and time management skills
    • Ability to remain calm and professional when speaking with individuals in crisis
    • Detail-oriented and process-driven
    • Comfortable requesting documentation and following up persistently
    • Ability to work in a fast-paced environment
    Preferred Experience
    • Experience in behavioral health or healthcare admissions
    • Experience in call center or intake coordination
    • Familiarity with CRM systems and electronic health records
    • Basic understanding of insurance verification (preferred but not required)
    Ideal Candidate
    * This salary range is an estimation made by beBee
  • Work in company

    Hospice Intake Coordinator, LPN

    Only for registered members

    Our culture and people are what set us apart from other post-acute care providers. We're dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY · Schedule: Monday - Friday 8:00am - 5:00pm · Location: ...

    Detroit, MI

    1 week ago

  • Work in company

    Hospice Intake Coordinator, LPN

    Only for registered members

    This Hospice Intake Coordinator collaborates with referral sources to coordinate the initiation of admission into the hospice program. · Licensed Practical Nurse OR Registered Nurse with current license in the state of Michigan · Two years of hospice experience preferred · ...

    Detroit Full time

    3 weeks ago

  • Work in company

    Intake Coordinator

    Only for registered members

    The Probate Pro is seeking an intake coordinator at its Royal Oak, MI office. · Maintain file management of all files in our client management system · Maintain file management of files we refer to other attorneys · ...

    Royal Oak, MI

    1 month ago

  • Work in company

    Intake Coordinator

    Only for registered members

    The Intake Coordinator is responsible for facilitating the onboarding of new referrals and processes for home health patients.This position is Full-time and hourly. · ...

    Taylor, MI

    3 weeks ago

  • Work in company

    Intake Coordinator

    Only for registered members

    Manages patient intake process including team management and insurance verification. · ...

    Novi, MI

    1 month ago

  • Work in company

    Central Intake Coordinator

    Only for registered members

    Job Summary:The Central Intake Coordinator oversees the referral management process to help coordinate and ensure census and case mix goals are achieved. · Responsibilities:Oversight of the referral management process · ...

    Harper Woods, MI

    1 month ago

  • Work in company

    Intake/Scheduling Coordinator

    Only for registered members

    · Responsible for coordinating all aspects of the patient intake process, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes. · ...

    Southfield, MI $38,000 - $62,000 (USD) per year

    1 week ago

  • Work in company

    Patient Intake Coordinator

    Only for registered members

    · Job description · Patient Intake Coordinator · About Sciometrix · At Sciometrix, our goal is to deliver the best-ever personalized care with utmost compassion enabling patients to lead healthier and happier lives. Our commitment to innovation in healthcare technology drives us ...

    Royal Oak, Michigan, USA

    3 days ago

  • Work in company

    Intake Coordinator Afternoons

    Only for registered members

    GENERAL SUMMARY: · Coordination of an effective and efficient process for admissions to the IP Behavioral Health Unit at PGH to ensure the admission meets accepted clinical admission criteria and has appropriate authorization from the payer. · Hours 3pm-11pm · PRINCIPAL DUTIES AN ...

    Pontiac, MI

    1 week ago

  • Work in company

    Behavioral Health Intake Coordinator

    Only for registered members

    +Job Summary · Reports to Nurse Manager-Intake & Admissions.Combines clinical, regulatory and hospital acceptance criteria knowledge · +Ccoordinate with non-clinical intake representatives · +Graduation from an accredited school of nursing. · +One (1) year of Behavioral Health c ...

    Wyandotte Full time

    1 month ago

  • Work in company

    Bilingual Patient Intake Coordinator

    Only for registered members

    · Job description · Bilingual Patient Intake Coordinator (Spanish) · About Sciometrix · At Sciometrix, our goal is to deliver the best-ever personalized care with utmost compassion enabling patients to lead healthier and happier lives. Our commitment to innovation in healthcare ...

    Royal Oak, Michigan, USA

    3 days ago

  • Work in company

    Home Health Intake Coordinator

    Only for registered members

    The Home Health Intake Coordinator ensures that the patients receive the care they need in a timely manner. They are responsible for the timely and accurate entry of a variety of data for the intake of patients. The Home Health Intake Coordinator facilitates patient admission to ...

    Bingham Farms Full time

    1 month ago

  • Work in company

    Home Health Intake Coordinator

    Only for registered members

    We are seeking a highly organized and detail-oriented individual to join our team as a Home Health Intake Coordinator. As part of our interdisciplinary team, you will be responsible for coordinating patient care services in a timely manner. · Maintaining accurate records of patie ...

    Southfield $21.50 - $25.50 (USD)

    1 month ago

  • Work in company

    Intake Social Worker Coordinator

    Only for registered members

    The Intake Social Worker Coordinator is responsible for completing the intake process for PACE Southeast Michigan (PACE SEMI), including initial home visits and assessments. · ...

    Southfield

    1 month ago

  • Work in company

    Hospice/Homecare Intake Coordinator

    Only for registered members

    The Hospice/Homecare Intake Coordinator at University Home Care in Livonia, MI manages patient admissions and ensures a smooth intake process for individuals requiring hospice care/homecare. · Coordinate patient admissions into the hospice/homecare program · ...

    Livonia, MI

    1 month ago

  • Work in company

    Full-Time Intake Coordinator

    Only for registered members

    Job Posting: Full-Time Intake Coordinator · Location: McCaskill Family Services, 409 Plymouth, MI 48170 · Schedule: Full-Time, M-F 9-5pm. · About the Role · We are seeking a highly organized, compassionate Intake Coordinator to serve as the first point of contact for new patients ...

    Plymouth, MI $41,000 - $72,000 (USD) per year Full time

    1 week ago

  • Work in company

    Home Health Intake Coordinator

    Only for registered members

    · Optimal Care is where your dedication meets a rewarding career.  · As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families ever ...

    Bingham Farms, MI $42,000 - $65,000 (USD) per year

    5 days ago

  • Work in company

    Home Care Intake/Staffing Coordinator

    Only for registered members

    Job Summary: · University Home Care is seeking a motivated and organized individual to join our team as a Home Care Intake/Staffing Coordinator. MUST Have office experience preferably Home Care. This is a contractor healthcare/medical job located in Livonia, Michigan. As an indiv ...

    Livonia

    3 days ago

  • Work in company

    Medical Office Assistant/Intake Coordinator

    Only for registered members

    We here at Pure Psychiatry of Michigan PLLC are looking for Full Time Medical Office Assistant New Patient Intake Coordinator to join our growing team. · We value hard working individuals with exemplary patient care skills who are willing to serve a vast diverse population of cli ...

    Canton, MI

    1 month ago

  • Work in company

    Home Care Intake/Staffing Coordinator

    Only for registered members

    University Home Care busca un individuo motivado y organizado para unirse a su equipo como Coordinador de Intake/Estafeta en Home Care. El candidato debe tener experiencia en oficina, preferiblemente en Home Care. · ...

    Livonia, MI

    2 weeks ago

  • Work in company

    Full-Time Home Health Intake coordinator

    Only for registered members

    The Intake Coordinator position is part of Trinity Health At Home's Customer Care Center (C3). Our Intake Coordinators are responsible for communicating, coordinating and documenting care for the transition of patients to home-based services.} · Associate's degree preferred, High ...

    Livonia Full time

    2 weeks ago

Jobs
>
Admissions and intake coordinator
>
Jobs for Admissions and intake coordinator in Detroit