Help Desk Technician - Palo Alto
1 week ago

Job Summary
We are seeking a Level 2 Helpdesk Technician to support the Palo Alto office,Responsibilities
- Provide Level 2 support for Windows systems, troubleshooting issues and ensuring reliable performance.
- Offer white glove technical support to the Finance team with a strong customer service mindset.
- Troubleshoot Zoom, Slack, Google Workspace, Dropbox , Mimecast , printers , email spam , and general desktop issues.
Job description
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