Help Desk Technician - Palo Alto

Only for registered members Palo Alto, United States

1 week ago

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Job Summary

We are seeking a Level 2 Helpdesk Technician to support the Palo Alto office,

Responsibilities

  • Provide Level 2 support for Windows systems, troubleshooting issues and ensuring reliable performance.
  • Offer white glove technical support to the Finance team with a strong customer service mindset.
  • Troubleshoot Zoom, Slack, Google Workspace, Dropbox , Mimecast , printers , email spam , and general desktop issues.

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