- Provide prompt, friendly, and accurate support in English and French across phone, chat, and email.
- Troubleshoot both software and hardware issues, escalating complex cases when necessary.
- Manage and prioritize multiple tickets simultaneously in a high-volume environment.
- Guide customers through setup, configuration, and feature use of Keycafe's SmartBox system.
- Document solutions and identify recurring technical issues for process improvement.
- Collaborate with internal teams to ensure customer feedback helps shape better products.
- Participate in support projects to continuously improve the department's tools, workflows, and knowledge base.
- Maintain calm and professionalism while handling irate or urgent customer situations.
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Service Representative
1 month ago
Only for registered members Cincinnati, OHImagine Your Future with Us Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning traini ...
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Patient Services Representative
1 month ago
Only for registered members Cincinnati, OH $35,000 - $55,000 (USD) per yearThe Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. · Serves as the primar ...
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Customer Service Representative
5 days ago
Only for registered members Cincinnati, OH $33,280 - $69,120 (USD) per yearWe are seeking Customer Service Representatives for multiple positions available with a leading health insurance company in Cincinnati, Ohio. · ...
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Customer Service Representative
1 month ago
Only for registered members Cincinnati $41,600 - $84,800 (USD) per yearThe Customer Service Representative is responsible for professionally responding to customer's information requests, job orders, and special needs to ensure the success of each job and a high level of customer satisfaction. · Responding to requests from customers in a timely and ...
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Customer Service Representative
1 month ago
Only for registered members Cincinnati, OH $40,000 - $60,000 (USD) per yearThe Customer Service role is pivotal in ensuring customer satisfaction and loyalty through effective communication and problem resolution. As the primary point of contact for customers, this position acts as a bridge between the company and its clients, addressing inquiries, hand ...
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Client Service Representative
5 days ago
Only for registered members Cincinnati, OH · Customer Service $40,000 - $65,000 (USD) per yearThe Client Service Representative delivers a superior client experience by identifying, troubleshooting, and assisting the client's needs.The Client Service Representative delivers a superior client experience by identifying, troubleshooting, and assisting the client's needs. ...
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Customer Service Representative
3 days ago
Insight Global Cincinnati $35,000 - $65,000 (USD) per yearCustomer Service Representative · This role involves handling inbound service calls for existing clients regarding payments, annuities, life insurance, and beneficiaries. The customer service consultant will deliver exceptional service and support while building positive relation ...
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Customer Service Representative
1 month ago
Only for registered members Cincinnati, OH $28,500 - $31,000 (USD) per yearGreif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. ...
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Customer Service Representative
1 day ago
Encore Talent Solutions Cincinnati $37,000 - $63,000 (USD) per yearWe are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role is responsible for managing daily customer interactions, reviewing contracts, entering and acknowledging orders, and ensuring a seamless customer experience. · Serve as the ...
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Customer Service Representative
5 days ago
Only for registered members Cincinnati, Ohio $25,000 - $55,000 (USD) per yearU-Haul is searching for friendly motivated people as Customer Service Representative. · ...
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Member Service Representative
3 days ago
Only for registered members Cincinnati, OH $45,000 - $55,000 (USD) per yearThe Member Service Representative serves as the primary point of contact for members of the credit union handling a variety of inquiries and transactions via inbound calls. The Member Service Representative maintains high levels of member satisfaction and provides essential suppo ...
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Customer Service Representative
5 days ago
Only for registered members Cincinnati, OH $31,200 - $63,000 (USD) per yearWe are looking for employees who enjoy working with people and helping them solve problems. · Be the initial contact with current as well as prospective customers. · Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. · ...
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Customer Service Representative
1 day ago
Community Choice Financial Family of Brands Cincinnati $42,000 - $72,000 (USD) per yearYour Opportunity: Customer Service Representative · CheckSmart · Cincinnati, OH · As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need—right when they need it the most. You'll play a pivotal role in our fast-pa ...
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Client Services Representative
5 days ago
Only for registered members Cincinnati, OH $40,000 - $60,000 (USD) per yearThe Client Services Representative (CSR) is an entry-point to the Client Services team at L&E Research supporting daily facility operations and ensuring clients receive excellent service. · ...
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Customer Service Representative
1 month ago
Only for registered members Cincinnati, OH $56,000 - $60,000 (USD) per yearWe are looking for a Customer Service Representative to join our dynamic and client-focused team in Cincinnati. The ideal candidate will play a key role in ensuring a seamless customer experience by providing prompt, accurate, and courteous support. · Respond to customer inquirie ...
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Client Services Representative
1 month ago
Only for registered members Cincinnati, OH Full time $40,000 - $55,000 (USD) per yearThe Client Services Representative (CSR) is the entry point to the Client Services team at L&E Research. In this highly visible, client-facing role, the CSR supports daily facility operations and ensures our market research clients and respondents receive excellent service and ho ...
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Customer Service Representative
3 weeks ago
Only for registered members Cincinnati, OH $40,000 - $80,000 (USD) per yearAs a Customer Service Representative, youll be the first point of contact for clients and customers, ensuring every interaction is positive and professional. · ...
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Customer Service Representative
1 week ago
Only for registered members Cincinnati, OH $45,000 - $65,000 (USD) per yearThe Customer Service Representative is the primary internal customer facing representative of the Cincinnati Lifting Center. Perform various customer activities including answering incoming calls and web requests for products and services, direct calls to specialists, service tec ...
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Special Services Representative
3 weeks ago
Only for registered members Cincinnati, OH $23,000 - $34,000 (USD) per yearThis role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and ...
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Customer Service Representative
12 hours ago
Only for registered members Cincinnati $35,000 - $70,000 (USD) per yearAs a Customer Service Representative, youll be the first point of contact for clients and customers, ensuring every interaction is positive and professional. · ...
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Customer Service Representative
1 month ago
Only for registered members Cincinnati, OH $52,000 - $56,000 (USD) per yearWe are seeking a professional and motivated Customer Service Representative to join our dynamic team. The ideal candidate will play a key role in ensuring an exceptional customer experience by providing timely support, managing client inquiries, and maintaining smooth communicati ...
Customer Service Representative - Cincinnati - Keycafe
Description
Bilingual Customer Service Representative
We're looking for a Bilingual Customer Service Representative to deliver world-class support for our global users.
You'll troubleshoot technical issues, guide customers through product features, and ensure a seamless experience across phone, chat, and email. This role requires exceptional communication, strong problem-solving skills, and a deep sense of ownership and reliability.
You'll be part of a growing SaaS/IoT company whose SmartBox key management system powers secure operations for businesses in over 30 countries.
Responsibilities:
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Service Representative
Only for registered members Cincinnati, OH
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Patient Services Representative
Only for registered members Cincinnati, OH
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Customer Service Representative
Only for registered members Cincinnati, OH
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Customer Service Representative
Only for registered members Cincinnati
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Customer Service Representative
Only for registered members Cincinnati, OH
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Client Service Representative
Only for registered members Cincinnati, OH · Customer Service
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Customer Service Representative
Insight Global- Cincinnati
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Customer Service Representative
Only for registered members Cincinnati, OH
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Customer Service Representative
Encore Talent Solutions- Cincinnati
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Customer Service Representative
Only for registered members Cincinnati, Ohio
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Member Service Representative
Only for registered members Cincinnati, OH
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Customer Service Representative
Only for registered members Cincinnati, OH
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Customer Service Representative
Community Choice Financial Family of Brands- Cincinnati
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Client Services Representative
Only for registered members Cincinnati, OH
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Customer Service Representative
Only for registered members Cincinnati, OH
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Client Services Representative
Full time Only for registered members Cincinnati, OH
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Customer Service Representative
Only for registered members Cincinnati, OH
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Customer Service Representative
Only for registered members Cincinnati, OH
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Special Services Representative
Only for registered members Cincinnati, OH
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Customer Service Representative
Only for registered members Cincinnati
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Customer Service Representative
Only for registered members Cincinnati, OH