Assistant Customer Care Manager - Charlotte, NC
1 month ago

Job summary
The Assistant Customer Care Manager is responsible for obtaining technical expertise in new home construction to establish a solid foundation and understanding of the basic aspects of construction warranty and customer service.- Complete Division and/or Customer Care orientation, onboarding and training programs (e.g., construction knowledge, job site rules, safety, warranty, SWPPP)
- Develop literacy in construction warranty, root cause analysis, construction and technical language
Job description
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