Quality Assurance Manager - Union, United States - SGS

SGS Union, United States

3 weeks ago

Description

Job Description

Manage and update internal tracking systems

Review case files to ensure compliance with contractual agreements

Conduct file and system maintenance reviews for all Workforce Innovation and Opportunity Act programs

Assist with the development, implementation and enforcement of quality assurance plans

Recommend corrective actions; implement corrective action plans, regarding overall project success

Customer satisfaction results to senior management and keeps senior management informed as to the status of program case management and performance

Develop and maintain Standard Operating Procedures

Develop and coordinate training activities to ensure that all operations staff are properly trained to implement project activities effectively

Direct related work experience in quality control or performance monitoring

Familiarity with applicable federal, state and local laws and regulations

Accustomed to complex, fast-paced and confidential work environment

Excellent written and verbal communication skills including understanding the legal language of contracts

Demonstrated computer skills, able to use various software programs for correspondence, reports, statistical compilation and analysis, and database access

Must establish and maintain effective working relationships with, and among, all personnel

Must support the mission of the Company

Must maintain the confidentiality of all information housed in the division

Other work-related duties as assigned

Qualifications:
Qualifications

Bachelor's Degree required in human services related field or three years equivalent work experience and a minimum of two years of contract experience

Preferred have managed federal programs

Must be able to interact one-on-one and in groups with individuals from a diverse range of backgrounds

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America.

With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Qualifications

Bachelor's degree in one or more of the following areas: Biology or Microbiology, Chemistry or Biochemistry, Business Administration, Quality Assurance, Regulatory Compliance, etc
3+ years of experience as a Quality Assurance Processional and 2+ years of experience in a Quality Assurance or Operational Leadership role.
Working knowledge of GCP and ICH E6 standards.
1+ year of experience as a Lead Auditor, or 3+ years as support on an auditing team

Salary range \- $ $100000

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job.

Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call for assistance and leave a message.

You will receive a callback.

Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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