Operations Manager - Allen, United States - CY9
Description
OSP Engineering with Telecom with Fiber FTTX & Construction exp.
Delivery & Execution: Responsible for the successful execution of Telecommunications
Network Planning, Design, Field operations and Software Solutions projects across US
Ensuring quality, on time delivery of the projects with minimum hand holding from the
customer
Analyzing the daily project report and foreseeing the risks if any and plan the mitigation in
advance to avoid any slippages of commitments to the customer. This role will start with one
of our major customers in the US then the business intends to expand the portfolio for rest
of the customers in the US.
The candidate should have any past experience of working with Tier 1 telecom service
provides in a Delivery/Program Management/technical consulting role will be an added
advantage.
Building Proactive proposals – exploring ongoing engagements and identifying business
opportunities, adjacencies and innovation areas to support lead generation activities with
Sales and BD teams, building proactive propositions & working collaboratively with the Sales
team to improve the win ratio & Top line.
Liaise with the customer at various locations to coordinate the work with offshore team.
Customer Centricity: Build relation with various regional offices of existing customers, and
have regular meetings as required
Attending periodic governance meetings with customers regularly through WebEx/in person
and update the progress on the projects
Conducting meeting with project leads, third party vendors and other stake holders
periodically and taking the update on implementation, challenges and address them as
deem necessary
P&L responsibility to meet the Top line & GM% budgeted numbers
Work collaboratively with Sales, BD & Operations team on the revenue budgets, forecast &
achievement
Help in building the Tech Portfolio for NAM region : CSP Proposition for Organic growth with
strategic accounts approach / Inorganic growth on FTTx plus CSP & Enterprise proposition by
Partner led / In-house & Inorganic growth.
Compliance: Work closely with the team to ensure the process and policies are
implemented and report the metrics.
Desired Skills and Experience:
Diploma/Degree in Engineering or Telecommunication
Delivery, Technical pre-sales consulting experience and/or understanding of networks FTTx,
Construction, Fiber , FTTX, FTTH
Hands on Exp.
Managing OSP team
Program management skills.
Willingness to travel across US