Housing Program Analyst - Woodbridge, United States - Prince William County VA

    Prince William County VA
    Prince William County VA Woodbridge, United States

    3 weeks ago

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    Description

    Salary:
    $64, $116,990.00 AnnuallyLocation : Woodbridge, VA

    Job Type:
    Full-Time (PF)

    Job Number:
    Department: HOUSING & COMMUNITY DEVELOPMENTDivision: RENTAL ASSISTANCE
    Opening Date: 04/17/2024
    Closing Date: 5/1/2024 11:59 PM Eastern


    GRADE:

    C41IntroductionAre you a creative, multi-tasking, problem solving and organized person who has a background in determining eligibility for the federally funded Housing Choice Voucher Program (HCV) (previously referred to as Section 8), who can work in a team environment as well as independently? The Office of Housing and Community Development (OHCD) is a multi-funded agency whose programs support and assist all types of housing programs.

    The Housing Program Analyst is responsible for maintaining a case load of HCV participants, determining program eligibility by calculation of household income/assets, allowable expenses, family size, and allowable rent amounts due landlords.

    The Housing Program Analyst under this position will also be responsible for administration of the Family Self Sufficiency Program (FSS) which enables families to increase their earned income and reduce their dependency on welfare assistance and rental subsidies.

    This position provides great benefits, such as paid holidays, accruing sick and annual leave, personal days each calendar year, telework options, and allows for you to work with a wonderful team agency.


    About This Role:


    This position requires knowledge of determining eligibility for housing assistance through calculations of rental amounts due to landlord which involves determining family characteristics; negotiating with landlords; evaluating family size and income; and calculating family assets and appropriate expenses.

    Knowledge of the HUD funded Family Self Sufficiency Program (FSS).

    Organize recruitment efforts ensuring that the agency maintains the required number of enrollees and assist in developing and maintaining educational training programs including, but not limited to, job readiness and life skills.

    Have positive and strong communication skills to properly assist the agency staff and HCV participants while maintaining case management and accurate documentation required for all participant families.

    Have the ability to develop and maintain partnerships with internal and external agency partners to track participant progress and remove barriers to success, while being open to and relating to different cultures and diverse backgrounds.

    Consults with prospective rental families on the process of securing housing options within a private housing market. Processes housing assistance and tenant rent portions payments. Prioritizes numerous caseloads by involving end of lease procedures; annual and interim certifications; processing new moves for Participants. Ability to conduct tenant certification meetings, briefings, respond to emails and phone calls. Good customer service and communication skills both orally and written. Performs other duties of a similar nature or level.


    Minimum Requirements:
    High School Diploma or G.E.D. and 4 years of experience working with the Housing Choice Voucher Program.


    Preferences:


    Experience in determining eligibility for Housing Choice Voucher Program and Family Self Sufficiency Program Participants to include but not limited to occupancy, determining program eligibility through calculation of household income, allowable deductions, utility, and payment standards.

    Intermediate MS Excel experience and Microsoft Office Suite experience. Preferred experience in Housing Pro Software Good communication skills both orally and written. Ability to work independently and in a team environment. Must have the ability to demonstrate exceptional customer service.


    Special Requirements:
    Valid Driver's LicenseWork Schedule : Monday
    • Friday 8 a.
    m. - 4 p.m. or 8:30 a.m. -4:30 p.m. 37.5hrs per week.

    This can be a telework eligible position as determined by the Supervisor and the position may revert to in-office scheduling if business needs change.


    Entry Salary Range:
    $64,311 - $87,812 AnnuallyPrince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

    Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.

    The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

    Temporary Provisional Seasonal employeesClick on the link below to explore our plans and rates.01I understand that information provided on my application is used to determine my qualifications.

    Information on my resume will not substitute for the education, work experience and required fields on the County application. Only information provided at the time of the application submission will be considered when determining my qualifications. Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited. I have read, understand, and acknowledge the above statement.
    I decline to proceed any further in this process.02Please select your highest level of completed education.

    Bachelor's degree or higher in a related fieldBachelor's degree or higher in an unrelated fieldAssociates degree in a related fieldAssociates degree in an unrelated fieldHS/GEDNone of the above03Please quantify your related experience with the Housing Choice Voucher Program.

    5 or more years4 years3 years2 years1 year or less04Please select the Microsoft Office 365 applications with which you are proficient.

    Check all that apply. WordExcelOutlookPower PointGoogle ChromeMicrosoft Teams ClassicHappy Software (MRI)

    None05Please rate your skill level with Microsoft Word. Novice - Basic keyboarding, edit, format, font, correspondence and other documents; spell check, cut copy & paste, change case, indentExperienced - Experienced with page set up; tables, labels & envelopes, graphics, footnote and endnote, tools and tabsAdvanced - Macros, track changes, mail merge, break, hyperlink, forms and outlinesNo experience with Microsoft Word06Please identify if you are proficient in performing any of the following functions in MS Excel:

    Creating spreadsheetsCreating formulasPerforming calculationsManaging workbooksCreating and using pivot tablesSingle and multi-level sortingCharting data with graphsMacros and templateNo/limited Excel experience07Customer Service is a crucial aspect of this job.

    Please select the areas in which you have experience.

    Please make sure your response is consistent with the information you have provided in the work history section of your application.

    Processing large numbers of participant case files, based on deadlines while providing excellent customer service and fulfilling customer requestsAnswering questions about rules and regulations in a courteous and timely mannerAssisting large numbers of customers quickly and efficientlyDirecting customers to proper locationsDetermining appropriate referralsNone of the above08This position requires providing customer service to consumers.

    Please indicate your experience below Providing customer services has been a primary responsibility in positions I have heldProviding customer service has been an occasional responsibility in positions I have heldProviding customer service has NOT been a responsibility in positions I have held09Are you able to speak and read, proficiently, in Spanish? YesNo10If you answered yes to the previous question, please select the choice which best reflects your Spanish language proficiency.

    Limited professional proficiencyGeneral professional proficiencyAdvanced professional proficiencyNot bi-lingual English/Spanish11Do you have experience with the MRI Housing Pro software? YesNo12Which of the following do you have at least 2 years of experience in: Determining eligibility for the federally funded Housing Choice Voucher Program (HCV)Determining Housing program eligibilityAdministration of the Family Self Sufficiency Program (FSS)None of the aboveRequired Question#J-18808-Ljbffr