Member Services Representative - W rd Street Country Club Hills, Illinois, United States

Only for registered members W rd Street Country Club Hills, Illinois, United States

1 week ago

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Job Summary

The Member Services Representative (MSR) is responsible for creating a positive member experience by delivering exceptional customer service to Planet Fitness members,
prospective members and guests. This role involves greeting and engaging with members as they enter and exit the club,
addressing inquiries conducting facility tours resolving issues and ensuring a clean safe and inviting environment during AM PM or Overnight shifts.

Responsibilities

  • Greet members prospective members and guests providing exceptional customer service.
  • Maintain the cleanliness organization and safety of the club.

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