Benefit Specialist - Bethesda, United States - Rapid Finance

Description

Are you seeking an opportunity to join an established HR team for a growing company in downtown Bethesda? If you are looking to grow your HR career path, we have an awesome opportunity for you in our corporate office in Bethesda, MD, which is just a couple of city blocks from the Bethesda Metro.
Recognized as one of DC's Top Workplaces, Rapid Financial Services (dba "Rapid Finance") is the nation's leading provider of alternative financing solutions for small and mid-sized businesses. When traditional sources of funding are beyond reach, we open doors for small business owners. By providing access to working capital, Rapid Finance helps growing businesses achieve their goals and reach even higher.
It's not just a job. It's a mission. If you are as passionate as we are about empowering the small businesses of America, you will be right at home with us.

About the Opportunity
Rapid Finance is seeking a knowledgeable and well-organized Benefit Specialist. The right individual will have strong interpersonal, communication, and administrative service skills to provide high-level support to the HR function. You will actively participate in the daily management of Benefits Administration, Wellness, and HRIS processes. You will become a trusted advisor by walking the floors, getting to know the team members and developing strong relationships as you interact with all levels.

This position reports to our Corporate Office in Bethesda, MD, and will be a hybrid position (onsite 3 days a week) starting in April 2024.

A day in the life of the Benefit Specialist includes, but not limited to:

• Responding to team member and management HR-related inquiries regarding benefits enrollment, company policies, and HRIS assistance through ADP WorkforceNow.
• Owning the employee benefits programs to include medical, dental, vision, Flexible Spending Accounts (FSA), Health Reimbursement Accounts (HRA), Section 125 cafeteria plans, short and long-term disability, wellness, and 401(k) retirement plans.
• Monitoring the HRIS, responding to inquiries with a sense of urgency when possible, and escalating others for research/review to the appropriate departments both internally and externally.
• Updating and maintaining highly confidential team member records and HR data, conducting audits of benefit programs for accuracy and compliance.
• Exercises decision-making and analysis of various conditions and circumstances affecting eligibility, continuation of benefits, and tracking of leave and premium payments for employees meeting FMLA and other leave eligibility requirements.
• Liaison with outside vendors and business partners, specifically those related to benefit programs. Deal with insurance carriers and gain a thorough understanding of the benefits available to all team members.
• Collaborating with the Payroll Manager to ensure all benefit payroll deductions are imputed correctly into the HRIS system for accurate recordkeeping. Responding to information requests from other teams by researching issues and pulling reports from ADP as needed.
• Compile data for compliance audits - workers' compensation insurance, ACA, EEO, Cafeteria plan 125, and other annual reports concerning pay and benefits, as necessary.
• Serve as liaison with the 401K administrator and other benefits vendor(s).
• Advanced proficiency with Microsoft Office applications (Excel, Word, and PowerPoint).
• Demonstrated ability to create and deliver presentations to all levels of employees.
• Researches, analyzes and resolves complex benefits issues involving eligibility, enrollment, and claims.
• Collaborate with third-party benefit vendors, to review, analyze, and assist with timely responses relating to claims and provider network inquiries and issues, customer service quality, invoice/billings, reporting, and audits.
• Analyzes data to ensure the accuracy of benefits for eligibility, enrollment, and reconciliation processes.
• Monitor electronic file transmissions and carrier feeds to vendors, which include connection setup, validating, and auditing files.
• Reviews, validates, and reconciles payroll benefit deductions, and vendor billing/invoices and resolves discrepancies.
• Responds to unemployment claims and assists in protest hearings for ineligible claimants.
• Develops and maintains the Benefits Administrator's Procedural Manual and all standard operating procedures (SOPs) for assigned and specific benefit programs.
• Ensures timely action of benefit transactions to limit liability, risk, and financial obligations of the company. This includes collection of late payments, employee premium deficiencies, etc.
• Coordinate with leaders and Legal on evaluation of the need for potential accommodations (specifically LOA and ADA cases).

About You

• Bachelor's Degree in Human Resource Management or comparable degree
• Minimum of three (3) years of recent benefits administration, human resources, financial services, or related experience, two (2) years of which shall have been at a specialist level providing benefits administration.
• You must have experience using ADP WorkforceNow. Use of other HRIS system technology and data compilation, analysis, and reporting will be necessary.
• Must have good time management skills, be capable of multi-tasking across activities, and be able to plan workload to accomplish tasks.
• You have a "go-getter" mentality; and must be detail-oriented, making sure that all aspects of daily activities are handled with accuracy and minimal mistakes.
• You understand the importance of maintaining the confidentiality of proprietary information.
• You speak with others using clear and professional language; prepare and review written documents accurately and completely while responding to team members' inquiries regarding benefit options.
• You are an extremely perceptive person who is capable of relating to individuals at all levels within the organization while being sensitive to business needs.
• You have advanced level skills with MS Office and Adobe products - comfortable maintaining spreadsheets, and PowerPoint presentations, creating reports, preparing org charts, and drafting/editing correspondence with a high level of attention to detail.
• Demonstrated success in correspondence with a high level of attention to detail.
• Demonstrated success in developing and managing budgets
• Proficient in the use of remote work solutions (e.g., video conference platforms such as Skype, Zoom, MS Teams) to support team members.
• Strong customer service, analytical, and reconciliation skills.
• Knowledge of the theory, procedures, and practices of benefits administration in addition to policies and regulations and local, state, and federal laws that relate to the benefits office.

Sound like you? You'll be a serious contender if:

• You are passionate about human resources, able to work independently and collaboratively, and able to prioritize a diverse workload while taking direction from multiple team members.
• You are adaptable. You can be flexible and enjoy working in a fun & exciting team environment. Expect a fast pace, energy, and the occasional flying ping-pong ball.
• You want to make an impact. We are a rapidly growing business, and you will have the opportunity to significantly impact our clients, our culture, and our future.
• Your resourcefulness is notable - you pride yourself on not waiting to be told what to do, but finding solutions and proposing them to your management team
• You are not afraid of the phone - you are comfortable answering team member questions and communicating with candidates.
• You are not overly concerned with what is in your job description - if something needs to be done, you're willing to do whatever it takes to make the team successful.
• You understand the importance of reviewing your work and correcting errors, especially when handling critical employee data.
• You understand the importance of "Yes before No".

WHAT YOU LOVE ABOUT US:

At Rapid Finance, we support our team members' growth and desire to live well-rounded lives. Our company is expanding and we are aggressively investing in our people and technology to create a best-in-class experience for our clients. Come work with US We are ranked a Top Workplace in Washington D.C. and the Nation-these awards mean the world because it is based on feedback from our people
We offer generous team benefits including a commuting/parking allowance, employer-matched 401(k), tuition reimbursement, health, dental, vision benefits, life insurance, paid time off, and more. Just steps from the metro, our beautiful new office includes a modern open floor plan, a free on-site fitness center, a gaming area, a stocked kitchen, and other cool amenities.

Rapid Finance is committed to creating a diverse workforce and is proud to be an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information, or any other status protected by applicable law.

Employment will be contingent on the outcome of a background investigation and reference checks. While all applications are appreciated, only those candidates selected for an interview will be contacted.