Transportation Driver/ Bellperson - Opelika, United States - PCH, Inc.

Description

As a member of our hospitality team, the primary responsibility as a Transportation Driver is to provide clean, timely, and safe transportation services to our guests. This role is crucial in creating a positive and seamless guest experience throughout their stay. One of the key duties is to warmly greet guests as they board the vehicle. Having a friendly and welcoming demeanor sets the tone for their transportation experience. Maintaining the cleanliness and maintenance of our hotel vehicles and a commitment to safe driving practices are crucial in providing a pleasant and secure transportation experience for our guests.

• Warmly greet guests in a professional and welcoming manner as they board the vehicle.
• Maintain the cleanliness and appearance of hotel vehicles, ensuring they are well-maintained and presentable at all times.
• Regularly check and maintain fuel and oil levels in vehicles to ensure smooth and uninterrupted transportation services.
• Perform miscellaneous errands as necessary to assist guests and ensure their needs are met promptly.
• Answer the Transportation phone promptly within 3 rings to assist guests with transportation requests and inquiries.
• Complete all required checklists per shift, ensuring that all necessary tasks related to vehicle maintenance and guest transportation are carried out efficiently.
• Provide guests with directions and information regarding hotel outlets, operating hours, surrounding areas, and amenities, offering exceptional customer service and local knowledge.
• Maintain high hospitality standards throughout the transportation service, ensuring that guests feel comfortable and valued during their journey.
• Adhere to safe driving practices and traffic regulations to ensure the safety and security of guests while in transit.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)