- Respond to front desk inquiries by providing information about the hotel's services
- Coordinate transportation, events, and other accommodations for optimal customer satisfaction
- Organize and develop recommendations for "Things To Do" in the surrounding areas
- Shuttle guests around the resort on one of the multi-seat golf carts, per request
- Assist in shuttling wedding guests to ceremony and receptions
- Shuttle guests to and from local shopping areas
- Address guest complaints and implement appropriate solutions to maintain a positive rapport
- Foster a high-quality hospitality environment that leads to repeat business
- Answer phone calls, emails and other messages
- Record incoming and outgoing deliveries for guests and groups
- Listen and empathize with guests' concerns and report to management
- Provide luggage or check-in assistance when needed
- Greet guests at the entrance of clubhouse, verify appointments or reservations
- Recommend local establishments for food and entertainment based on guests' interests
- Strong written and verbal communication skills
- Demonstrated work experience in the hospitality / customer service industry
- Working knowledge of reservation management software
- Clear customer service skills that demonstrate measurable results
- Willingness to learn about local attractions, events and dining options
- Ability to work flexible hours / days
- Knowledge of best practices in hotels / customer service
- Solution-oriented mindset when addressing day to day issues
- Exceptional organizational skills
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Concierge
3 weeks ago
Crescent Hotels & Resorts Boerne, United StatesTapatio Springs Hill Country Resort is committed to providing an exceptional experience for all guests - from check-in to departure. We are currently searching for a reliable, customer-oriented hotel concierge to contribute to our mission with confid Concierge, Customer Service, ...
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concierge
2 weeks ago
Mmliving Boerne, United States** CONCIERGE** · **Job Category****:** Concierge **Requisition Number****:** CONCI01334 Showing 1 location **Job Details** · **Description** · **Description:** · Be a part of our team and make a difference in our residents lives and your life, too. We do more than offer jobs, ...
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Concierge - Part Time
1 week ago
Franklin Companies Boerne, United States Part timeFranklin Park is seeking someone bright and personable to staff the front desk on a part-time basis $14.00/hr. · Saturday 8am - 8pm · Sunday 8am - 8pm · Monday 4pm - 8pm · As the person who is often the first contact for our guests and residents, the concierge must provide ex ...
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Concierge - Part Time
1 week ago
Franklin Companies Boerne, United States Part timeJob Description · Job DescriptionFranklin Park is seeking someone bright and personable to staff the front desk on a part-time basis $14.00/hr.Saturday 8am – 8pm · Sunday 8am – 8pm · Monday 4pm – 8pm · As the person who is often the first contact for our guests and residents, t ...
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Concierge
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Embrey San Antonio, United StatesJob Description · Job DescriptionTeam EMBREY · Join an industry-leading team where people are our most important investment and the reason for EMBREY's continued success. As an EMBREY team member, you will be part of (or contribute to) a culture of excellence and collaboration wh ...
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Concierge
3 weeks ago
Embrey San Antonio, United StatesTeam EMBREY · Join an industry-leading team where people are our most important investment and the reason for EMBREY's continued success. As an EMBREY team member, you will be part of (or contribute to) a culture of excellence and collaboration where we design experiences and del ...
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Concierge
1 week ago
InterContinental Hotels Group PLC San Antonio, United StatesA little taste of your day-to-day: Every day is different, but youll mostly be: - Building guest relationships through a swift, professional and highly personal service - Collating and sharing expert local knowledge of events, places of interests an Concierge · ...
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Concierge
1 week ago
Worth Ross Management Co Inc San Antonio, United StatesJob Description · Job DescriptionLocation: Downtown San Antonio Zip Code: 78202 · Schedule: Flexible · ABOUT US · Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best tale ...
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Concierge
2 weeks ago
Worth Ross Management Co Inc San Antonio, United StatesJob Description · Job DescriptionLocation: Downtown San Antonio/River Walk · Schedule: Schedule: Weekend Overnight Fridays 11:30pm - 8:00am Saturdays 11:30pm - 8:00am Additional shifts depending on availability. · ABOUT US · Worth Ross Management Company is an award-winning indus ...
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Concierge
2 weeks ago
Worth Ross Management Co Inc San Antonio, United StatesJob Description · Job DescriptionABOUT US · Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the onl ...
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concierge- full time-overnights
2 weeks ago
Mmliving Boerne, United States Full time** CONCIERGE- FULL TIME-OVERNIGHTS** · **Job Category****:** Concierge **Requisition Number****:** CONCI001503 Showing 1 location **Job Details** · **Description** · **Description:** · Be a part of our team and make a difference in our residents lives and your life, too. We d ...
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Banquet Concierge
3 weeks ago
Marriott International, Inc Timberwood Park, United StatesAdditional Information Red Coat · Job Number · Job Category Food and Beverage & Culinary · Location JW Marriott San Antonio Hill Country Resort & Spa, 23808 Resort Parkway, San Antonio, Texas, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · ...
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Culinary Concierge
2 weeks ago
Hotel Emma San Antonio, United StatesPrimary Responsibilities: The uniquely qualified candidate will possess the following prerequisites, but are not limited to:Well-educated on worldly culinary trends, food, wine, cocktailsKnows the San Antonio market and target demographics/psychographicsPride in San Antonio histo ...
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Service Concierge
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Kahlig Auto Group San Antonio, United StatesJob Description · Job DescriptionService Concierge - Automotive · The purpose of the Service Concierge is to ensure an extraordinary client experience while creating client advocates. · ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · ...
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Spa Concierge
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Woodhouse Spas San Antonio, United StatesWant to work at America's BEST day spa?Ready to do what you love?Ready to make a difference and be an important part of our Team?Come join The Woodhouse Day Spas, voted America's best day spa in 2012 and 2013 by American Spa MagazineWe are hiring for Full Time and Part Time Spa C ...
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Patient Concierge
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Assure Fertility Partners of San Antonio San Antonio, United StatesJob Description · Job DescriptionWe are seeking an experienced Patient Concierge individual for a full-time position. The ideal candidate will educate, treat, and inform patients for their appointment. Potential candidates for this role should be excellent communicators who excel ...
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Car Concierge
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Shift Technologies, Inc. San Antonio, United States**Car Concierge** · at Shift San Antonio, Tx As the face of Shift you will be directly responsible for bringing trust and simplicity to all of our appointments with each and every customer. Your success in the role will ensure that the company provides all of our customers with ...
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Event Concierge
3 weeks ago
Marriott International San Antonio, United StatesJob Number · Job Category Food and Beverage & Culinary · Location JW Marriott San Antonio Hill Country Resort & Spa, 23808 Resort Parkway, San Antonio, Texas, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · PO ...
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Concierge
2 weeks ago
Worth Ross Management Co Inc San Antonio, United StatesJob Description · Job DescriptionSchedule: Flexible depending on needs of the building. · ABOUT US · Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA ...
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Hotel Event Concierge
3 weeks ago
HYATT Hotels San Antonio, United StatesSummary: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Event Concierge is an ambassador to connect the hotel staff with event planners to ensure the succes ...
Concierge - Boerne, United States - Crescent
Description
Tapatio Springs Hill Country Resort is committed to providing an exceptional experience for all guests - from check-in to departure. We are currently searching for a reliable, customer-oriented hotel concierge to contribute to our mission with confidence and professionalism. As the Resort's Concierge, you are primarily responsible for arranging accommodations, recommending local dining and entertainment, and making reservations. Our ideal candidate tends to guests' needs and exceeds expectations with a confident, patient, and helpful attitude.Objectives
Must have a valid drivers license without any moving violations in the past three years.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)