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    IT Engineer - Charleston, United States - K2 Staffing

    K2 Staffing
    K2 Staffing Charleston, United States

    3 weeks ago

    Default job background
    Description
    Job Description

    Job Description

    Summary

    Our client is a leading IT Solutions Company located in

    Charleston, SC

    and they are in need of a

    Level III IT Engineer . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.

    Duties & Responsibilities


    Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.

    Deploying and managing Windows Servers and Active Directory
    Designing Local Area Networks
    Implementing and monitoring network security
    Optimizing and maintaining network software and hardware
    Building and deploying file servers and cloud computing solutions
    Configuring and deploying VOIP solutions
    Performing network infrastructure troubleshooting
    Manage Microsoft Exchange Server
    Telephone solutions
    Monitors alert systems and take appropriate action as per guidelines.
    Ability to use various messages in an event log to affect repairs.
    Receive escalated service requests requiring an enhanced response.
    New User On-boarding
    Qualifications & Requirements

    Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
    Three years of experience in a client-facing environment such as sales engineering
    Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
    Possesses strong organizational and time-management skills
    Experience writing proposals for and implementation of technical solutions to fulfill business needs
    Results-oriented, self-motivated, energetic, professional, reliable, and a team player
    Strong understanding of technology and business productivity systems
    Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
    Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
    Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
    Sales training experience is a plus
    Having worked in an


    MSP
    environment is a major plus.
    Ideal Qualifications (not required)

    CompTIA Net+ and/or CompTIA Security+
    MCSA (Microsoft Certified Systems

    Administrator/Solutions

    Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
    CCNA or CCIE-Cisco certifications a real plus
    Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.


    Employment Type:
    Full time


    Location:
    Charleston, SC
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