- Telephone, email, and text contact with customer to ensure satisfaction, answer questions, and request survey return
- Serves as the primary point of contact for all automotive service and repair matters
- Take ownership of the customer's experience by listening to their needs and assist in addressing their issues
- Sets and manages the expectations for service delivery for both the customers and mechanics
- Have an in-depth knowledge of the features and benefits of vehicles to be able to answer client questions
- Ensure dealership amenities are properly stocked and available
- Ensure client support materials are in-stock and order when necessary
- Perform other duties as assigned
- Competitive Pay
- Employee Purchase and Service Discounts
- Paid Vacation
- Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
- 401(k) Retirement Savings Plan
- State of the Art Facility with a Professional Working Environment
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Greenway Auto Group Antioch, TN, United States Full timeGreenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, and China. The Group's 46 domestic automotive dealerships include some of th ...
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Greenway Auto Group Antioch, United StatesGreenway Automotive Group is one of the worlds most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, and China. The Groups 46 domestic automotive dealerships include some of the n ...
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Greenway Automotive Nashville, United StatesJob DetailsLevelExperiencedJob LocationGreenway Kia Hickory Hollow - Antioch, TNPosition TypeFull TimeEducation LevelHigh SchoolJob CategoryService TechnicianGreenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Flor ...
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Parts Driver
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Martin Automotive Group Nashville, United States Full timeMartin Automotive Group is seeking a Parts Driver to join our team at our Hickory Hollow Hyundai dealership. The Parts Driver is responsible for delivering and picking up parts and equipment for the facility and assist in overall operation of parts department. · Responsibilitie ...
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Sales Porter
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Martin Automotive Group Nashville, United StatesJob Description · Job DescriptionMartin Automotive Group is seeking a Sales Porter to join our team at our Hyundai of Hickory Hollow dealership. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We are lookin ...
Greenway Hickory Hollow - Antioch, United States - Greenway Automotive
Description
Job DetailsJob Location
Greenway Kia Hickory Hollow - Antioch, TN
At Greenway Kia of Hickory Hollow we are committed to ensuring that our customers are extremely satisfied with their experience at our dealership. As a key part of that effort, the Customer Relations Assistant will be working with our team to ensure customer satisfaction. As a key client contact associate, the CRS will be responsible for interfacing with our clients in-person, via email, phone, and text. The CRS will be responsible for handling customer concerns and questions. The CRS will be a key partner in the customer satisfaction journey at Greenway Kia of Hickory Hollow.
To qualify for consideration for this position you must have at least 2 years experience in a customer service position; excellent oral and written verbal skills; proficient with Excel and Word; a positive and upbeat attitude; ability to multitask; have a client-focused attitude; ability to maintain a positive and helpful demeanor when faced with upset or concerned clients. Detail oriented. Team player.
Specific duties will include, but are not limited to:
