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Apex

    Dental Office Manager/Front Desk - Apex, NC, United States - GFL Environmental

    GFL Environmental
    GFL Environmental Apex, NC, United States

    3 weeks ago

    Default job background
    Full time
    Description

    The Office Coorindator will coordinate the daily administrative function within the branch by providing clerical and organizational support to Operations.

    Provides excellent customer service. Maintains accurate record keeping and providing for the proper safeguard of confidential information.
    Fill out tickets for inbound haul trucks for proper invoicing.


    • Support and assist the branch in meeting goals, requests and requirements of the division and home office.
    • Maintains policy and procedures manual regarding branch audit.
    Process manual municipal and commercial bills.


    • Enter new residential accounts and work orders into ERP system.
    • Handle customer questions in person and via the telephone.
    • Order and maintain the inventory relating to safety and all office supplies through ERP system.
    • Assist in training of new staff on branch procedures, customer service, computer systems, etc.
    • Enter changes to customer accounts or any customer concerns into Tower.
    • Assist Collections Department as needed.
    • Oversee proper application of established employee regulations and policies within the office and provide proper safeguard of confidential information.
    • Ensure accuracy of all billing including roll-off work orders and process manual billing accounts into the system.
    • For areas with Landfill responsibilities, responsibilities including: weigh in and outs, scale testing, verification of hauling accuracy and other duties as required.
    • Ensure that reception area is neat and orderly.
    • Assist shop with administrative duties as needed.
    • Maintain a positive attitude and promote our corporate image by focusing on good customer service, cooperation, employee partnership, clear and positive phone manners and paying attention to detail.
    • Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
    • Two (2) to four (4) years related experience and/or training
    • Proficient in Microsoft Word, Excel, and Microsoft Office.
    • Experience with AS400 and Tower preferred.

    Visual Requirements:
    include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


    • Work in outdoor environment up to 100% of the time.
    • GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
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