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    • Senior Information Security Operations Analyst - Boston - InsideHigherEd

    InsideHigherEd
    InsideHigherEd Boston

    1 month ago

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    Administrative Jobs ,
    Description

    Job Title: Senior Information Security Operations Analyst

    Job Summary

    The Senior Information Security Operations Analyst is a critical member of the University's cybersecurity team, reporting directly to the Chief Information Security Officer (CISO). This role focuses on proactively monitoring, analyzing, and mitigating potential cyber threats across the institution's digital infrastructure.

    Key Responsibilities

    • Oversee day-to-day activities, ensuring real-time threat monitoring, detection, and incident response at the Network and Security Operations Center (NSOC/SOC).
    • Develop and enforce SOC processes, incident management workflows, and escalation procedures.
    • Maintain up-to-date playbooks and ensure compliance with relevant security policies and regulations.
    • Design, implement, and maintain security automation workflows to streamline security operations using Security Orchestration, Automation, and Response (SOAR) and custom-developed software applications.
    • Automate repetitive security tasks to reduce incident response time to resolution and manual workload.
    • Develop scripts and playbooks to integrate, automate, and enrich data from multiple security platforms such as SIEM, IDS/IPS, EDR, firewalls, and more.
    • Architect, deploy, maintain, and manage the University's Microsoft Sentinel environment (SIEM), including configuring data connectors, log sources, workbooks, analytics rules, and playbooks.
    • Conduct daily performance evaluations of Sentinel, optimizing log ingestion processes and incident response workflows. Refine threat detection mechanisms by systematically analyzing detection efficacy, false positive rates, and potential alert gaps.
    • Evaluate and implement cutting-edge security technologies to improve detection and response times.
    • Design and deploy advanced detection rules, alerts, and signatures to identify security threats within a complex enterprise environment.
    • Enhance threat intelligence ingestion efforts to develop detection strategies based on the latest threat landscapes, vulnerabilities, and attacker tactics.
    • Manage real-time security event monitoring and incident response, detecting threats and mitigating risks through comprehensive investigation, cross-functional coordination, and continuous improvement of security protocols.
    • Serve as a liaison between the Desktop Services and Information Security teams to ensure desktop environments comply with system security practices.
    • Continuously study trends in cybercrime around threat actors' behaviors, tactics, and goals.
    • Organize and analyze collected data from Microsoft Threat Hunting consoles, SIEMs, Tenable scanning tools, and other security services sources to investigate security trends and make predictions to eliminate current and future vulnerabilities.
    • Analyze and report on security threats and incidents across platforms, develop performance metrics, create incident reports, maintain comprehensive documentation and audit trails, and provide strategic insights to senior leadership.
    • Provide mentorship and training to junior SOC analysts, apprentices, and students, developing educational programs that enhance cybersecurity skills, threat-hunting techniques, and technical proficiency in tools like Microsoft Sentinel.
    • Provide high-level customer service and deliver timely, courteous, and knowledgeable customer support and awareness training and coaching.

    Qualifications

    • Bachelor's degree in computer science, Information Systems, Information Technology, or a related field is non-waivable. Preference given to those holding a Master's Degree in Cybersecurity or a related field of study.
    • Minimum five years of information security experience, preferably in a higher education setting, Three years spent at a Security Operations Center (SOC) with demonstrable threat detection, incident response/remediation, threat hunting, and post-incident forensics experience required and non-waivable.
    • Minimum three years of automation experience is a must, especially in Microsoft A5 preferred.
    • Strong foundation of networks and troubleshooting knowledge is required.
    • CompTIA Security+, CASP+, GIAC (GSP, GSE), or equivalent is required. Preference given to those holding a CISSP or CISM Certification.
    • Advanced logic apps and automation skills, especially in Kusto Query Language (KQL) or similar coding languages, to explore data, discover patterns, identify anomalies and outliers, and create statistical modeling and reports are strongly preferred.

    Experience supervising student employees is a plus. Strong commitment to customer service.

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