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    Client Service Representative - Troy, United States - AUTUMN CASHMERE INC

    AUTUMN CASHMERE INC
    AUTUMN CASHMERE INC Troy, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • Bonus based on performance
    • Competitive salary
    • Dental insurance
    • Employee discounts
    • Health insurance
    • Wellness resources

    A well established, internationally known, knitwear brand wholesaler located in Troy, MI, is seeking a full-time Client Service Representative.

    This is an exciting opportunity to gain valuable experience in the Contemporary wholesale market.

    Requirements:
    Minimum 2 years work experience in Customer Service.
    Must be detail oriented, well organized, responsible and independent.
    Ability to prioritize multiple tasks with excellent follow-through.
    Must be a team player.
    Ability to build and maintain positive relationships with clients.
    Ability to think quickly and make decisions under pressure.

    Education:
    College degree preferred.

    Responsibilities:
    The Client Service Representative will work directly with sales reps and stores both domestically and internationally in daily activities involving the following:
    - Entering wholesale orders, organizing account files, performing credit checks.
    - Handling return requests and exchange orders.
    - Familiarity with CRM software and Microsoft Office Suite
    -Provide accurate information to customers about products
    -Investigating and resolving customer issues promptly.
    -Analytical skills to troubleshoot and resolve issues effectively.


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