Business Office Director - Houston, United States - Clearwater Living

Description

Are you passionate about serving seniors? Do you want to be part of team that strives to create experiences that celebrate our seniors?Clearwater Living at The Heights is a premier luxury senior living community in Houston and is looking for a Business Office Director to join the teamClearwater Living associates enjoy great benefitsExcellent benefits401(k) contributionsPaid Vacation and Sick leaveExciting opportunities to growDynamic and fast paced environmentCulture of people first and service alwaysThe Business Office Director supervises all of the day-to-day activities of the Concierge department and is responsible for developing, improving, and fostering relationships between the community, residents, and their families.

This role oversees and administers the community accounting systems, human resource functions and has a critical communication function during an emergency at the community.

Promote positive relationships with current/prospective residents and family members by answering unique situational questions regarding the communityEffectively communicate and resolve resident concerns and complaints to prevent move-outs under the guidance of the Executive DirectorPerform, administer, and oversee the community accounting functions including but not limited to accounts receivable/collections, accounts payable, and management reportsWorks with Home Office to ensure all aspects of resident billing are submitted timely and per standard to coordinate resident move in/out or transferCoordinating interviews, background and reference checks, employee physicals, assisting with FMLA or other leave occurrencesCoordinate all payroll functions, including generating payroll reports, confirming hours worked with supervisors, transmitting payroll information timely for processing, tracking and reporting any labor variances or discrepancies to the Department and/or Executive DirectorManage employee benefit programs including communication to employees of plan details and eligibility requirements, ensuring timely enrollments and terminations from the plans and making certain that employee deductions are recoupedWork with appropriate Department Director to ensure all aspects of new associate training and orientation is completed and maintaining all aspects of employee files base wages, tax withholding, wage rate, and annual or merit increases as indicatedManage, develop, and evaluate the Concierge department, in accordance with all community policies and proceduresCoordinate and work closely with Executive Director, Department Heads and Home Office on community issues regarding any legal issuesEnsure regulatory compliance through OSHA and Clearwater Living standards and reporting any issues or concerns immediatelyManage the department within the budgetary guidelines, track inventory, and order supplies as neededPerform other duties and tasks as assigned or requiredAA or Bachelors degree preferred or combination of education and experience supervising others in a senior living or hospitality environmentMinimum five to seven years of experience in senior living, hospitality, or related industryMinimum two to three years of supervisory experienceFundamental accounting experience preferredFirst Aid/CPR/BLS Certification requiredBackground clearances as required by government regulationsMust meet health requirements, including TBSome travel may be required ***#J-18808-Ljbffr