- Act as Tier 2/3 escalation point for network and cable plant incidents.
- Troubleshoot physical layer faults including fiber, transceivers, patch panels, and cabling defects.
- Perform fiber inspection, cleaning, testing, and light-level validation.
- Execute structured cabling repairs and coordinate complex remediation with deployment teams.
- Validate connectivity post-repair using LLDP, interface diagnostics, and optical power checks.
- Document incidents and escalate with clear summaries to Network Operations when needed.
- Collaborate with cross-functional teams and Tier 1 technicians to improve triage and operational efficiency.
- Build dashboards and metrics to monitor site performance and provide actionable insights.
- 3+ years in datacenter operations with structured cabling, fiber infrastructure, or network hardware support.
- Proficiency with fiber troubleshooting tools (VFLs, power meters, inspection scopes).
- Understanding of fiber types, connector standards, and datacenter optical thresholds.
- Strong documentation, communication, and escalation skills.
- Willingness to relocate to an assigned datacenter site.
- Bonus: OTDR experience, BICSI or CCNA certification, exposure to high-density GPU/HPC environments, DCIM familiarity, SQL/JQL reporting, experience with Arista, Juniper, Sonic, or Cisco.
- $120K–$160K + equity
- Healthcare, dental, and vision insurance
- Retirement/pension plan
- Generous PTO policy
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Datacenter Operations, Network Technician Lead - Town of Tonawanda - Futura
Description
Datacenter Operations – Network Technician Lead (Equity + $120K–$160K)
Futura Energy Group is partnering with a leading AI infrastructure innovator to hire a Network Technician Lead for next-generation hyperscale AI data centers. This is a mission-critical role with equity participation, giving you direct impact on high-performance workloads for top labs, enterprises, and government initiatives.
Why This Role Matters:
You'll serve as the on-site escalation authority for network and structured cabling issues, ensuring high-density AI infrastructure stays online. From troubleshooting fiber faults to validating repairs, your expertise keeps compute workloads running seamlessly and your team operating efficiently.
Key Responsibilities:
Qualifications:
Location:
Buffalo, NY – Onsite in AI-ready hyperscale data centers
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