CSR Supervisor CVG05 - Independence
Only for registered members Independence, United States
1 month ago
+ Job summary The Customer Service Supervisor is responsible for the day-to-day activities of the customer service department. Develops and maintains positive customer relationships Communicates effectively with customers, vendors and team members Provides overall responsibility for ensuring accurate data capture and system entry + Qualifications Must have a high school diploma or general education degree (GED). Minimum of 2 years in transportation/supply chain management in a 3PL environment. Minimum of 2 years of successful management experience in a logistics, customer service or related field required.+ Responsibilities Develops and maintains positive customer relationships Communicates effectively with customers, vendors and team members Provides overall responsibility for ensuring accurate data capture and system entry Proactively utilizes data and problem solving skills to resolve internal team, customer service and vendor issues Continually looks for internal and customer process improvement processes+ Skills Excellent communications skills able to deal with clients tactfully efficient.
Job description
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