Restoration Production Manager - Houston, United States - PuroClean of Central Southwest Houston

Description

Benefits:

401(k)

Bonus based on performance

Company car

Competitive salary

Health insurance

Mold/Odor Production Manager


Perks:
Competitive Salary

Company vehicle

Paid Training for Career Advancement

Opportunity to Help People in Times of Need

Health insurance

401(k) plan


Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage.

We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a 'One Team' mentality, manage mitigation production crews and mold/odor job assignments as assigned while following PuroClean production guidelines.

Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production.

Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion, ensuring the highest quality of service for every job.

Completing documentation in a timely manner and maintaining production costs at the established rate.

Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities:
Managing Customer Satisfaction and representing the brand

Effectively oversee all aspects of the production processes and customers' needs

Identifying areas for improvement and managing relationships with centers of influence

Managing production, pricing schedules, estimate details & coordinating with GM/Owner

Leaving jobsites with an orderly appearance and follow uniform and policy guidelines

Communicating and managing customer concerns with GM/Owner effectively

Maintaining cleanliness of products and equipment to the highest standard

Ensure clear communication with office staff, immediate supervisor and fellow technicians

Ensure an accurate scope of work for projects utilizing computer hardware and proprietary software

Negotiate customer and / or client approval of project scope and estimate

Review job sites documentation to support the services provided and ensure proper client requirements and billing process

Schedule , coordinate and oversee crews and resources to provide services on active projects to include subcontractors

Commercial Job Management

Assist with Hiring

Priority Responder to all emergency calls

Manage Equipment and Materials

Manage the Customer Experience and Overall Customer Satisfaction

Sub Contractors:
Manage and communicate scope of work with specialty sub-contactors, : Electronics Restoration, Dry Cleaners, Document Restoration, Rental Equipment, GC for Board up, Tarping & Temp Structures, Electrician (Temp power)


Qualifications:
Minimum of 5 years of experience in operations

Minimum of 2 years of Management experience

High School Diploma/GED required , Associates or Bachelors degree strongly preferred.

IICRC certifications are preferred

Mold TX state license would be a plus.

Experience in equipment, asset, and financial management

Management skills, being a team leader

Experience using Industry Softwares:
MICA ( Advance); Dash ( Intermediate) , Xactimate & Symbility ( Basic)

Understanding of safety guidelines and ability to manage them on site and while traveling

Strong interpersonal skills, leadership skills, and management skills

Effective written and oral communication skills

Ability to identify areas of opportunity among teammates, coaching for growth

Strength in team building and establishing lasting relationships with clients and teammates

Physical and Work Environment Requirements:

This is a management position occasionally working in an office environment : however, frequent field visits and field management will require jobsite activities.

.

Occasional jobsite activities may involve lifting 50 pounds independently, occasionally lifting 100 pounds with assistance, walking and standing for long periods of time, driving, sitting climbing ladders, utilizing scaffolding or lifts , pushing/pulling/lifting/ carrying objects, working around chemicals, and working overhead.

This franchise is independently owned and operated by a franchisee.

Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

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