Customer Success Manager - United States - AC Lion

    AC Lion
    AC Lion United States

    22 hours ago

    $70,000 - $130,000 (USD) per year *
    Description
    Customer Success Manager - Enterprise Advertising
    Location: U.S. (Remote / Hybrid)
    Base Salary: $100,000-$115,000
    The Role
    Our client is a growing AdTech platform supporting enterprise advertisers in regulated and complex media environments. They are hiring a Customer Success Manager to support enterprise customers using a programmatic DSP.
    In this role, you'll manage long-term relationships with enterprise advertisers and agencies, ensuring strong adoption, performance, and value across both self-serve and managed-service accounts. You'll act as a trusted advisor across onboarding, training, campaign execution, and optimization.
    What You'll Do
    • Own relationships with enterprise advertisers and agency partners
    • Lead onboarding, training, and ongoing platform enablement
    • Support campaign setup, optimization, performance analysis, and troubleshooting
    • Translate client business goals into effective programmatic strategies
    • Partner with internal teams (AdOps, Sales, Product) to improve outcomes
    • Monitor account health, support renewals, and drive account expansion
    What We're Looking For
    • 3-5 years of experience in Customer Success, Account Management, or Ad Operations
    • Strong background in AdTech, programmatic advertising, and DSPs
    • Experience supporting enterprise-level clients in a SaaS or AdTech environment
    • Comfortable managing both self-serve and managed-service accounts
    • Strong communication, presentation, and relationship-building skills
    • Analytical and highly organized, with the ability to manage multiple accounts
    Why This Role
    • Enterprise-level clients and complex use cases
    • Modern AdTech platform in growth mode
    • Competitive base salary ($100K-$115K) with room to grow
    * This salary range is an estimation made by beBee
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