Delivery Ops Infrastructure TPM, Data Center Planning Delivery - Seattle, United States - Amazon

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Were seeking an experienced Infrastructure Technical Program Manager in Seattle, WA, Herndon, VA, or Arlington, VA to manage delivery operations programs with large-scale capacity delivery impact.

A Technical Infrastructure Program Manager (TIPM) for the AMER Data Center Capacity Delivery, Delivery Operations team develops, leads, and executes centralized strategies for reliably delivering builds on time to meet customer need-by-dates, thus improving or maintaining capacity delivery health across 300+ data center builds and over 20 AZs.

This role drives operational excellence, by: 1) deep diving critical delivery metrics and data, 2) identifying solutions that minimize blockers and delays, and 3) using knowledge of infrastructure builds to advise or influence business decisions that have cross-region impact. The role requires a high level of organization and coordination as new risks and issues emerge, and depends on the use of existing mechanisms or establishing new mechanisms altogether to do so. This role integrates key initiatives across Capacity Delivery and partner teams, identifying best practices via process and policy development and implementing them across the region by tracking action items, developing process changes, and launching new tools.

This role conducts deep dive sessions, solutions, and goals that may have a global impact. As such, this role involves coordination with EMEA and APAC Delivery Ops TIPMs/PMs and their leaders as well as partner teams (e.g., Global Security, Networking, Design Engineering, Real Estate, Construction, Long Lead Equipment) to minimize duplication of effort, but most importantly, to arrive at solutions that prioritize builds and customer needs appropriately.

You will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to invent and simplify centralized functions.

In the first days you can expect to 1) dive deep on build timelines, creating a sustainable way to measure performance and keep these updated across multiple partner teams 2) own an on time delivery strategic initiative (such as working with the network team to understand emerging requirement, security changes and risks), aimed at improving our ability to deliver builds on time 3) develop and deploy a mechanism for tracking risks across the regional team.

About the team

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.

Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Herndon, VA, USA | Seattle, WA, USA

Basic Qualifications

3+ years of technical infrastructure management experience

Experience with varying scenarios of infrastructure builds

Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

5+ years of experience in core project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

3+ years of experience in analytical, quantitative, communication, and presentations

3+ years of experience with MS Project, MS Office, and MS SharePoint

Preferred Qualifications

Masters Degree or advanced professional certifications in management of complex, high value technology infrastructure projects

Good understanding of data center technologies

Experience in managing data center infrastructure deployments

Experience with and deep understanding of multiple project management methodologies

Experience of leading matrixed teams an individuals across multiple locations

Well organized and able to work effectively under time pressure

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $87,000/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.