Service Desk Agent - Trinidad
Only for registered members Trinidad, United States
1 month ago
Job summary
We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base,Responsibilities
- Effectively communicates with end-users via telephone, email and chat to ensure excellent service is provided.
- Resolves account operating system application software mobile device desktop network issues to restore service in a timely manner Ensures troubleshooting resolutions are accomplished using industry best practices resolves technical issues ensures issues are resolved per FAA direction documents steps taken
Job description
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