Senior Business Analyst - Greenville, United States - Pierce Manufacturing

Pierce Manufacturing Greenville, United States

1 week ago

Description

About Pierce, An Oshkosh Company

At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best.

Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal.

Today, you'll find more than

30,000 Pierce apparatuses

on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.

JOB SUMMARY:

The Senior Business Analyst within Information Technology will work closely with business owners to understand business processes, workflows, and their relationships to current and future software solutions.

This role will create detailed business requirements, system documentation, and implement quality software solutions. This role will need to utilize multiple techniques to elicit, document and validate the requirements with all stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
These duties are not meant to be all-inclusive and other duties may be assigned.

Document and track current and future state business processes and requirements within one or more functional business areas.
Create functional specifications based on business requirements. Regulate and assess changes to requirements and their impacts.
Tracks requirements from business case to implemented solution. Maintains requirements for reuse.
Integrate testing for project and provide support for user acceptance testing.

Assist in defining test scenarios, test plans, test strategies, and the creation of test scripts to ensure requirements from business case implemented into solution.

Provide artifacts (data model, DTIL's, data maps, knowledge base articles, etc.) and educate the support team. Provide input to production support when necessary.
Identify and gather appropriate business requirements that lead to the necessary solution that satisfy the business need.
Facilitate requirements gathering within one or more business functional areas to develop a comprehensive business requirements document.
Work in conjunction with project manager, and systems analysts to build test plan, business test scripts. Trace test plans/scripts to requirements from business case to implementation solution to ensure accurate results.

Define and create project related policies and procedures, create functional specifications, DITL's, decisions documentations as well as following Project Management Office (PMO) methodology.

Review end user training documentation and assist in training if needed.
Support the Subject Matter Expert on business processes and systems for their functional area of expertise.
Liaison for the functional area between IT application team and business based on expertise.

MINIMUM QUALIFICATIONS:
Bachelor's degree in Computer Science, Information Systems or equivalent.
Five (5) or more years of experience in Business Analysis, Information Technology, or in a related area.
Ability to travel up to 20%.

PREFERRED QUALIFICATIONS:
Relevant industry recognized certifications (IIBA, ITIL, CBAP, CCAB).
Knowledge of ITIL IT Service management and experience defining, deploying and managing ITSM Processes.
Analytical, written, and verbal communication skills.
Experience in business analytics and system design analysis.
Attention to detail, problem solving, and decision making skills.
Advanced Customer Service skills.
Experience working independently and taking initiative.
Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.

WORKING CONDITIONS:

Physical Demands:

Frequent Sitting, Hearing, Talking, Visual, Typing, Manual Dexterity; Seldom Standing, Walking/Running, Reaching, Driving, Bending/Kneeling, Fine Dexterity, Upper Extremity Repetitive Motion, and Lifting/Carrying and Pushing/Pulling up to 40lbs.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities.

If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at:
or

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer.

This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations.

Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
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