Manager, Expert Services Management - Maryland, United States - National Security Agency (NSA)

    National Security Agency (NSA)
    National Security Agency (NSA) Maryland, United States

    2 weeks ago

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    Description

    Managing and leading people is a priority at NSA so that diversity, creativity, and innovation are cultivated and applied to support the Agency's mission.

    This position leads a cadre of disability service professionals (employees and contract provided) to include sign language interpreters, captioners, personal assistant service providers and notetakers.

    If you want to lead and manage employees to deliver disability services that positively affect operations and support then this job is for you

    Managing and leading people is a priority at NSA so that diversity, creativity, and innovation are cultivated and applied to support the Agency's mission.

    This position leads a cadre of disability service professionals (employees and contract provided) to include sign language interpreters, captioners, personal assistant service providers and notetakers.

    If you want to lead and manage employees to deliver disability services that positively affect operations and support then this job is for you

    Managers assure the effective and efficient implementation of Agency policies and directives by directing and coordinating diverse work programs through their subordinate division-level managers, first-line supervisors, and/or staff elements.


    Responsibilities for the Disability Services Manager include:

    • Determine organizational structure; Manage organization or unit's personnel processes, including promotions, awards, staffing, hiring, resource management, performance management.
    • Oversee, direct or manage the Disability Services budget.
    • Serve as a resource for employees with disabilities.
    • Work closely with Human Resources, legal, and facilities entities to ensure Americans With Disabilities Act (ADA) compliance.
    • Leverage the diversity of their work force to create innovative solutions that support the Agency's mission.
    Advise their senior management or leadership on organizational matters, offer recommendations, and provide liaison as required for the organization.
    The National Security Agency (NSA) is part of the DoD Intelligence Community Defense Civilian Intelligence Personnel System (DCIPS). All positions in the NSA are in the Excepted Services under 10 United States Codes (USC) 1601 appointment authority.

    DoD Components with DCIPS positions apply Veterans' Preference to eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.you may be asked to submit documents verifying your eligibility.

    Please populate the resume tool to showcase any relevant work experience and education related to the position and answer any applicable screening questions.

    A confirmation email will be sent after submission of the first application and also after any future updates to submitted applications.

    **Due to time sensitive communications regarding applications, please ensure your spam filters are configured to accept email from .

    For job vacancies that include stated testing requirements, also include the following:
    @All applicants and employees are subject to random drug testing in accordance with Executive Order Reasonable accommodations may be provided to applicants with disabilities during the application and hiring process where appropriate. Please visit our Diversity link for more information

    Pay:

    Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.


    Salary Range:
    $117,962 - $191,900 (Senior - Expert)

    On the job training, internal NSA courses, and external training will be made available based on the need and experience of the selectee.


    Benefits:

    NSA offers excellent benefits to include relocation assistance, flexible work schedules, generous leave programs, paid personal fitness time, training and continuing education classes, health and life insurance, Federal Thrift Savings Plan (TSP), and a Federal retirement plan.


    Work Schedule:
    This is a full-time position, Monday - Friday, with basic 8hr/day work requirement between 6:00 a.m. flexible).

    • Basic American Sign Language (ASL) skills highly desired
    • Adhere to all Agency policy and procedures
    • Work well with all levels of management
    • Strong interpersonal and customer service skills
    • Extensive knowledge of the American with Disabilities Act (ADA) and related laws and regulations.
    • Experience managing disability services employees in global organizations.
    • Capable of leading teams and collaborating with a broad range of stakeholders in a variety of skill fields.
    • Familiarity with disability related programs and modern philosophies and approaches to delivering disability services