Supv, Call Center - FL-SFL-SF Corporate, Miami, FL, US

Only for registered members FL-SFL-SF Corporate, Miami, FL, US, United States

5 days ago

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Job Summary

Responsible for the successful operation of the Call Center team. The main objective is to coach mentor and develop the Call Center Agents including performance management and process improvement.

Responsibilities

  • Responsible for hiring training of call center agents so that they are prepared to assist resolve patient questions complaints.
  • Ensure Call Center Agents understand comply with all call center objectives performance standards policies.

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